This job is responsible for providing moderately complex administrative and clerical support to management. Manages schedules, appointments, travel, meetings, conference calls, etc. May coordinate interdepartmental activities in the absence of the assigned manager to support the smooth operation of the system or department.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Provides moderately complex administrative and clerical support.
Prepares, maintains, and processes confidential information and correspondence including memos, reports and proposals with high degree of accuracy and timeliness.
Copies and distributes correspondence appropriately.
Maintains accurate files and records.
Produces moderately complex reports, graph and charts.
Coordinates travel arrangements for management.
Prepares and coordinates on/off site meetings and events including hotel arrangements, catering, audio/visual needs, etc.
Operates office equipment including fax and copy machine; troubleshoot for minor repair and maintenance.
Maintains calendar and appointment scheduling for assigned management.
Sorts and distribute incoming mail.
May executes special or continuous research and moderately complex data analysis.
Performs liaison function when appropriate.
Performs other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to maintain confidentiality of information
Ability to prioritize and organize effectively
Ability to type with speed and accuracy
Ability to use 10-key adding machine
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc)
Ability to use, handle, and manipulate objects such as paper, pencils, keyboards, and mouse Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler
Knowledge of basic mathematics
Knowledge of general office procedures
Knowledge of assigned business unit’s policies and practices
Required Education
High School Diploma or equivalent College course work in Business or related field or equivalent work experience desired
Required Related Work Experience and Number of Years
Administrative/Secretarial work experience - 3
WORKING CONDITIONS
Office environment
to moderate noise levels
Ability to lift up to 25 lbs
Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer
Ability to work while seated for prolonged periods of time