ADMINISTRATIVE ASSISTANT - PUBLIC WORKS

ADMINISTRATIVE ASSISTANT - PUBLIC WORKS

Salary

$20.03 - $22.12 Hourly

Location

Public Works- 3411 Public Works Blvd, Dickinson, ND

Job Type

Full-Time

Job Number

00562

Department

PUBLIC WORKS ADMINISTRATION

Opening Date

06/04/2026

Closing Date

6/18/2026 11:59 PM Mountain

• Description
• Benefits
• Questions

Job Description

Be at the center of keeping Public Works running smoothly. The Administrative Assistant provides essential administrative, clerical, and customer service support while serving as a key connection between the public, staff, and contractors. This role is critical to daily operations and requires strong organization, communication, and attention to detail.

Salary: $20.03 - $22.12 per hour, depending on experience

Schedule: Monday - Friday

Essential Duties:

• Assist customers in person, by phone, and electronically; direct inquiries appropriately.
• Prepare correspondence, reports, spreadsheets, and other documents.
• Coordinate meetings, including agendas and minutes.
• Maintain departmental records and filing systems.
• Process invoices, purchase orders, and routine paperwork.
• Enter and maintain data in department systems.
• Assist with communications, mailings, and public notices.
• Handle confidential information with discretion.
• Provide general administrative support as needed.

Qualifications:

• High School Diploma or GED required.
• Two (2) years of administrative, clerical, or customer service experience preferred.
• Strong communication, organization, and computer skills (Microsoft Office).
• Ability to multitask, prioritize, and maintain accuracy.
• Valid Driver's License required.

What We Offer:

• Health Coverage: 80%-100% City-paid health insurance + optional dental, vision & life insurance
• Retirement Security: NDPERS Defined Contribution Plan + optional 457 retirement savings
• Work-Life Balance: Paid vacation & sick leave, 13 paid holidays, bereavement leave, and emergency closure leave
• Career Growth: On-the-job training, professional development, and tuition reimbursement
• Support System: Employee Assistance Program (EAP)

How to Apply:

Submit application and resume through the City's website here.

The City is an Equal Opportunity Employer.

Employer-Paid Benefits

• Vacation

• 96 hours annually (Years 1-5)

• Sick Leave

• 96 hours annually

• Up to 16 hours/year can be used as Personal Leave

• Longevity Pay

• Annual pay based on tenure (After 5 Years)

• Bereavement Pay

• 3 days per occurrence

• Up to 9 days/year with supervisor approval

• Shift Differential Compensation (nonexempt employees only)

• Additional pay for hours between 6:00 PM and 6:00 AM

• Weather & Emergency Closure Leave

• Up to 8 hours pay for scheduled staff

• Premium pay for essential staff required to work

• Tuition Reimbursement

• Up to $1500 per semester

• Paid Holidays

• 12 holidays + 1 day for your birthday

• Paid holidays: New Year's, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, 4th of July, Labor Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve & Christmas Day.

• Employee Assistance Program (EAP)

Employer/Employee Shared-Cost Benefits

• Health Insurance

• NDPERS Sanford Health Plan PPO

• Employer share: 80%, Employee share: 20% (Additional 1% paid each year of employment, once employed for 20 years, coverage 100% city paid)

• Rates: Family - $470.72/month

• Single - $194.73/month

• Flexible Spending Account

• $450 annual contribution provided by the city for all Full-Time employees to be used for eligible medical expenses

• Mandatory Participation Retirement Plans

• NDPERS Defined Contribution Retirement Plan: Employee 4%, Employer 5.26%, employee can elect to go up another 1-3% with a corresponding employer match in the first 30 days of employment.

• NDPERS Defined Benefit Hybrid Public Safety Plan: Employee 5.5%, Employer 8.81%, RHIC Employer Contribution 1.14%

• Group Voluntary Life Insurance/AD&D (The Standard)

• $60,000 Term Life Insurance

• Employer pays 50% of the premium; employee pays $2.64/month

• Dependent coverage is optional at an additional employee cost

Employee-Paid Benefits

• Voluntary Life Insurance Above $60,000 (The Standard)

• Employees may purchase additional coverage at their own cost

• West River Community Center Membership

• 50% discount on annual membership

• Flexible Spending Accounts (HealthEquity)

• Medical: Pre-tax up to $3400 for 2026 plus the employer's $450 contribution

• Daycare: Pre-tax up to $7500 for 2026

• Vision Insurance (The Standard/VSP)

• Employee Only - $8.04/month

• Employee + Spouse - $13.54/month

• Employee + Children - $13.80/month

• Family - $21.84/month

• Dental Insurance (UnitedHealthcare)

• Low Plan(up to $1000 coverage/year)

• Employee Only - $22.58/month

• Employee + Spouse - $45.47/month

• Employee + Child(ren) - $55.66/month

• Family- $83.83/month

• High Plan(up to $2000 coverage/year)

• Employee Only - $26.08/month

• Employee + Spouse - $52.94/month

• Employee + Child(ren) - $62.42/month

• Family- $94.90/month

• 457(b) Deferred Compensation

• Roth or Pre-Tax options available

• Aflac

• Supplemental insurance (e.g., Short Term Disability, Cancer Care, Accident, etc.)

01

Do you have a High School Diploma or GED?

• Yes
• No

02

How many years of experience do you have working directly with customers or the public in an office, utility, municipal, or service environment?

• No direct customer service experience
• Less than 1 year
• 1-2 years
• 3-5 years
• More than 5 years, including handling complaints or difficult situations

03

Which statement best describes your experience handling phones, walk-in customers, or public inquiries?

• No experience
• Occasional interaction with customers or the public
• Regularly handled phones and customer inquiries in an office setting
• Managed high-volume calls, walk-ins, and customer service requests daily
• Extensive experience handling high-volume public interactions, complaints, and issue resolution in a fast-paced

04

How comfortable are you handling upset or frustrated customers?

• I have little or no experience handling difficult customers
• I can usually refer difficult situations to a supervisor
• I can remain professional and assist with most customer concerns
• I am confident de-escalating difficult situations and resolving issues professionally
• I have extensive experience independently resolving difficult customer situations while maintaining professionalism

05

Which best describes your experience maintaining records, databases, spreadsheets, or tracking systems?

• No experience
• Basic data entry experience only
• Regular experience maintaining spreadsheets or records
• Extensive experience maintaining databases, reports, or tracking systems with accuracy requirements
• Advanced experience managing large amounts of data and ensuring data accuracy across multiple systems

06

Which software programs have you used regularly in a professional setting? (Select the option that best fits your experience.)

• Limited computer/software experience
• Basic email and word processing only
• Microsoft Word and Outlook regularly
• Microsoft Word, Excel, Outlook, and database or records systems regularly
• Advanced experience with Microsoft Office, spreadsheets, reporting, databases, and department-specific software

07

When processing data or records, which statement best describes your work style?

• I rely primarily on others to identify mistakes
• I occasionally review my work for accuracy
• I regularly check my work and correct errors when identified
• I follow organized processes to ensure accuracy and minimize errors
• I consistently use detailed quality-control methods to maintain high accuracy in reports, records, and financial or customer

08

Which best describes your experience preparing reports, meeting minutes, spreadsheets, presentations, or written correspondence?

• No experience
• Limited experience with basic documents or correspondence
• Regular experience preparing letters, reports, or spreadsheets
• Extensive experience preparing reports, presentations, meeting minutes, or data summaries
• Advanced experience drafting professional reports, presentations, and detailed written communications for management or public use

09

Public Works offices often experience interruptions, urgent requests, and multiple competing priorities. Which statement best describes your ability to stay organized?

• I prefer working on one task at a time with limited interruptions
• I can manage a few tasks at once with supervision
• I can prioritize daily tasks and meet deadlines in a busy office
• I effectively manage multiple priorities, interruptions, and customer requests independently
• I excel in fast-paced environments requiring constant prioritization, organization, and adaptability

10

Which statement best describes your experience handling confidential or sensitive information?

• No experience handling confidential information
• Limited exposure to confidential information
• Regularly handled confidential records or information appropriately
• Extensive experience maintaining confidentiality with employee, customer, financial, or legal records

11

Do you have experience working in municipal government, utilities, public works, engineering, permitting, billing, or related operations?

• No related experience
• Limited exposure to related industries
• Experience working in a related office or service environment
• Direct experience working in municipal government or a Public Works-related department

12

By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers.

• Yes, I understand

13

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627.

• Yes, I understand

Required Question

Employer City of Dickinson

Address 38 1st Street West

Dickinson, North Dakota, 58601

Phone 701-456-7801

Website http://www.dickinsongov.com