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Administrative Assistant

Nesco Resource

Phoenix, AZ

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JOB DETAILS
SALARY
$1–$1 Per Hour
SKILLS
Adjudication, Administrative Skills, Analysis Skills, Background Investigation, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Healthcare Providers, Hospital, Legal Support Skills, Mail Processing, Microsoft Office, Multiplatform/Cross-Platform, Multitasking, Office Suites, Organizational Skills, Record Keeping, Systems Administration/Management, Telephone Skills
LOCATION
Phoenix, AZ
POSTED
10 days ago


Administrative Assistant (Legal/Claims Support) – Hybrid Opportunity

Phoenix, AZ
Hybrid after training
Full-Time



Position Overview

We are seeking a highly organized and detail-oriented Administrative Assistant to support a fast-paced claims and legal support environment. This role involves heavy administrative coordination, communication with multiple parties, and managing case-related tasks across several systems.

Important: An extensive internal background check is required and may take up to one month to complete. Candidates must be comfortable with this process.



Key Responsibilities

Front Desk / Switchboard Duties

  • Operate multi-line phone system: answer, direct, and transfer calls
  • Greet and check in visitors
  • Take messages, provide information, and maintain records
  • Monitor alarms, handle emergency calls, and manage paging systems
  • Sort mail and provide general administrative and customer support

Administrative & Case Support

  • Coordinate and schedule consultative examinations (CE) for claimants
  • Locate medical providers and specialists based on claimant location
  • Prepare, print, assemble, and distribute CE packets (mail/fax)
  • Track and follow up on appointments, documentation, and pending items
  • Maintain accurate records using internal tracking systems

Communication & Coordination

  • Respond to inquiries from claimants, attorneys, medical providers, and vendors
  • Contact claimants regarding appointments, missing paperwork, or updates
  • Communicate with doctors, hospitals, and other sources for reports and authorizations
  • Provide basic claim status updates and assist adjudicators as directed

Case Support Functions

  • Assist with case development activities requiring analysis and judgment
  • Ensure daily assignments are completed and properly tracked


Qualifications

  • Legal education or related experience preferred
  • Strong computer skills (Microsoft Office and/or Google Suite)
  • Ability to multitask across multiple systems and platforms
  • Excellent organizational skills and attention to detail
  • Strong communication and customer service skills


Schedule & Work Environment

  • Fully onsite during training
  • Opportunity to transition to hybrid (1 day remote/week) after training


Interview Process

  • Virtual interviews


Additional Details

  • Potential for full-time conversion based on performance within the first 4–5 weeks

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About the Company

N

Nesco Resource

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Employee Referral Program
FOUNDED
1956
WEBSITE
https://nescoresource.com/