Administrative Skills, Calendar Management, Customer Support/Service, Health Insurance, Leadership, Organizational Skills, Problem Solving Skills, Record Keeping, Telephone Skills, Training/Teaching, Tuition Fees
LOCATION
Newport News, VA
POSTED
30+ days ago
Benefits:
401(k)
Employee discounts
Health insurance
Paid time off
Company parties
Competitive salary
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Tuition assistance
NOW HIRING: Customer Service Administrator Extraordinaire
(AKA: The Human Version of “Everything Is Under Control”)
Do you possess the magical ability to answer phones without sounding dead inside? Can you juggle schedules, solve problems, calm chaos, and still remember where you left your coffee? Do people describe you as “organized,” “friendly,” and “honestly kind of terrifyingly efficient”?
If so… we may have found our person.
Who We Are:
We’re a fast-moving, fun-loving company full of great people, busy days, and approximately 47 things happening at once. We need a PHENOMENAL Customer Service Administrator who can keep things running smoothly while making customers feel like absolute VIPs.
Basically, we need the glue. The quarterback. The air traffic controller. The office superhero.
No pressure.
What You’ll Actually Do:
Answer calls, emails, and messages like the professional wizard you are
Schedule appointments and keep calendars from bursting into flames
Help customers with questions, updates, and occasional mild panic
Keep records organized and accurate
Support the team so everyone stays on track
Turn “problems” into “handled it”
Make customers say things like: “WOW, that was the best service I’ve ever had.”
What Makes You Perfect for This Role:
You’re ridiculously organized You communicate like a pro You can multitask without entering another dimension You genuinely enjoy helping people You’re positive, dependable, and quick on your feet You know how to stay calm when things get hectic Bonus points if you’ve mastered the art of smiling while answering the phone
What You Get:
Competitive pay Great team culture Supportive leadership Paid time off Opportunities to grow The satisfaction of being the person everyone secretly depends on
Important Notes:
If you thrive in chaos but create order… apply.
If you color-code your calendar for fun… definitely apply.
If your friends ask you to organize their lives… we should talk immediately.
Ready to Become Everyone’s Favorite Person?
Send us your resume to customerservice@dranshvac.com and try to include a quick note about why you’d crush this role!! We look forward to meeting you!