Administrative Assistant (Manufacturing)

Job Title: Administrative Assistant

Department: Manufacturing

Reports to: Production Manager

Required Education: High School

 

Handling the daily activities which includes phone calls, meetings, appointments, and greeting visitors.

 

•     Excellent verbal and written skills required.
•     Associate's degree preferred but equivalent experience can be substituted for education. 
•     Proficient in Microsoft Office such as Word, Excel, PowerPoint
•     Familiar with ERP system
•     Proficient with payroll processing programs.
•     Efficient with the Internet.
•     Must be detail oriented and organized.
•     Must be able to multi-task in a fast paced environment.
•     Interest in and prior experience in managing small projects.
•     Problem-solving mindset; adaptable, proactive, and team-oriented.
•     Experience creating, revising and maintaining work instructions, standard operating procedures (SOP) and            
      manufacturing process documentation. 
•     Working knowledge of Lean Manufacturing principles and continuous improvement. Including identifying waste, 
      standardizing processes, supporting efficiency and quality improvement. 

 

•     Support the onboarding process for new employees.

•     Schedule meetings, appointments, and other business activities.
•     Screen and prioritize phone calls, inquiries, and requests.
•     Anticipate and prepare materials for meetings, correspondence, appointments, and telephone calls.
•     Prepare reports and respond to inquiries by gathering and organizing information from a variety of sources.
•     Prepare production documents.
•     Respond to requests and feedback in a timely and professional manner.
•     Draft, revise, edit, and proofread correspondence, reports, and other documents as needed.
•     Handle confidential information with discretion while performing administrative duties in accordance with company 
      policies, practices, and philosophy.

•     Effectively manage multiple priorities and work within tight deadlines.
•     Maintain a working knowledge of the organization's capabilities, products, services, and frequently requested 
       information.
•     Maintain site records in accordance with Knights Armament Company policies and procedures.
•     Maintain and organize site shared folders and electronic records.
•     Partner with Environmental Health & Safety (EHS) and Quality leadership to coordinate, communicate, and track site 
      compliance activities.
•     Manage office areas, conference rooms, and meeting accommodations with an emphasis on organization and cost 
      control.
•     Greet site visitors as a first point of contact.
•     Partner with leadership to continuously improve service and quality standards.
•     Track and document progress of all project phases.
•     Monitor production performance, identify inefficiencies, and recommend improvements.
•     Collaborate with cross-functional teams to resolve issues and deliver exceptional customer service.
•     Provide administrative and operational support to the department as needed.
•     Perform other duties as assigned.