Administrative Assistant Level 5 - Financial Aid

Administrative Assistant Level 5 - Financial Aid

Salary

See Position Description

Location

Campus - To be determined by department, MI

Job Type

FT Staff (exclude MCAAP & all instructors)

Job Number

202301205

Department

Financial Aid

Division

Financial Aid

Opening Date

06/04/2026

Closing Date

6/10/2026 11:59 PM Eastern

Bargaining Unit

ASP

Salary Range

$ 44,686.28 - $ 57,425.75 per the collective agreement

Position Level

ASP 5

Knowledge, Skills and Abilities

Must have excellent interpersonal skills and the ability to work with a diverse student population. Must possess good analytical skills and have knowledge of student information systems, preferably Colleague. Must be able to perform effectively under stress, have good organizational skills and be a team player.

Supervision

Supervision Received: Reports to the Assistant Director of Financial Aid. Supervision Given: May provide direction to part-time staff as assigned

• Description
• Benefits
• Questions

Job Function

Independently performs and coordinates a wide variety of duties for the department, requiring sound judgment and making minor operation decisions on a wide range of existing standard processes and procedures in the Financial Aid Department.

Job Responsibilities

• Will be expected to learn and use College software systems (i.e. Colleague, ImageNow) and Microsoft Office programs including, but not limited to, Word, Excel and Outlook. Additionally, will be expected to know or learn and use other software packages utilized within the department.
• Provide students with application forms and documents for submission.
• Review documents submitted for accuracy and completeness; review documents to confirm they meet the requirements for the students financial aid situation.
• Review Colleague and ImageNow for all pertinent information to provide students with service and to answer questions.
• Review comment codes on student records and provide necessary forms/documents to the student applicant to satisfy regulatory requirements.
• Review communication management letters sent to the student to confirm application status and problem resolution, if necessary.
• Assist students with alternative sources of financial aid to students.
• Review forms and other materials for updates; provide input on day-to-day procedures/processes as it relates to student issues/concerns.
• Attend and provide input at staff meetings.
• Performs clerical activities related to office procedures.
• Perform related duties as assigned

Qualifications

ASP Assessment Test; four years related experience in customer service and/or financial aid. One year experience may be waived for an Associate Degree.

Macomb Community College offers a comprehensive benefits package to full-time employees and their eligible dependents including health, dental, vision, and hearing aid coverage, and optional benefits of a health savings and dependent care and/or flexible spending accounts. We also offer full-time employee's options for retirement, deferred compensation plans, life and voluntary insurances, short-term disability, tuition waivers and reimbursement and paid holidays.

To learn more visit our Bargaining Unit Information page

https://www.macomb.edu/human-resources/employment-information/bargaining-unit-information.html

01

Have you taken AND PASSED the Macomb Community College Level 5 or 6 ESkill test ? This test must be completed and submitted for your application to be considered.

• Yes
• No - if no, an email will be sent to you after the posting closes with a link to the Level 5 eSkills assessment

02

Do you have Three (3) OR MORE years experience in customer service

• Yes
• No

03

Are you a current STATUS ASP Level 4, 5, or 6 employee?

• Yes
• No

Required Question

Employer Macomb Community College

Address 16000 Hall Rd

Clinton Township, Michigan, 48038

Phone 586-445-7885

Website https://www.macomb.edu/human-resources/index.html