Job Description:
ESSENTIAL JOB FUNCTIONS
Performssuch front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to explain and assist client in signing intake forms; and handling difficult customer service interactions, either face-to-face or by telephone.
Entersvarious client data in electronic informationsystem(e. g., client demographics), client eligibility informationandentersother program-specific data (e. g., grants) in various databases.
May provide HIM related support to the Health Information staff, as needed.
Files andmaintainsa varietyof correspondence, records, reports, and other documents, related tosite'soperations.
Performs variety of administrative functions, including typing from various sources; data entry,as requested by supervisor, generatingrequisitions for such items as business cards, training registration fees, and office furniture; and taking minutes of meetings.
Runs miscellaneousand various monthly/quarterly reports; assesses validity of reports; when reports are inaccurate, engages in problem-solving to correct inaccuracies;takes action, as needed, on results of reports; as needed, coordinates work site's IT functions.
Participates in daily deposit process, including daily deposit reconciliation.
Monitors work site's inventory of office supplies and orders supplies, as needed.
Performssuch medicaltreatment-related administrativefunctions,coordinating lab appointments.
Mayfunction asliaisonwith SCS's Properties department, as needed, performing such tasks assubmittingwork orders and communicating with Properties staffregardingsite needs.
Mayfunction asInfectionPrevention Representative for site, performing such tasks as monitoring infection prevention-related supplies, attending Infection Prevention meetings, communicating infection prevention measures to staff.
EDUCATION
High School Diploma
Completion of up to18 months' business school, beyond high schoolpreferred
EXPERIENCE
Three-to-four years'experience working inan officesetting and performing various administrative tasks.
REQUIREMENTS
Advanced knowledge of Microsoft Office Suite
Time Type:
Full time