Administrative Skills, Business Administration, Calendar Management, Catering Services, Conference Management, Customer Experience, Customer Relations, Customer Support/Service, Distribution Management, Diversity, Event Management, Executive Assistant Skills , High School Diploma, Inventory Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operations Management, Order Processing, Organizational Skills, Plan Meetings, Problem Solving Skills, Purchase Orders, Sales, Shipping Documents, Systems Maintenance, Team Player, Travel Planning, Typing
Description: Crane Engineering is a family-oriented Midwest based company; with locations in Wisconsin and Minnesota. As a result of our growth, we have a need for an Administrative Assistant.
The Administrative Assistant plays a vital role in ensuring the smooth day-to-day operation of the office by providing exceptional administrative support and delivering an outstanding experience for team members, customers, vendors, and visitors. As the first point of contact for many interactions, this role helps create a welcoming environment while supporting multiple departments with administrative, organizational, and customer service functions.
What You'll Do
- Demonstrates and promotes Crane's core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
- Accurately enters sales orders, processes acknowledgments, purchase orders (mail or fax) and shipping papers.
- Attaches packing slips with the appropriate paperwork once shipments arrive at Crane.
- Performs typing, emailing, or other administrative duties as needed.
- Determines the nature of callers' business and directs them to appropriate destination.
- Welcomes all guests by greeting them, answering and referring questions.
- Process and distribution of incoming and outgoing mail.
- Support marketing initiatives by assisting with the creation, coordination, and distribution of marketing materials, maintaining promotional inventory, coordinating events, and updating company information as needed.
- Provide administrative support to team members across multiple departments by assisting with projects, preparing documents, coordinating communications, and helping ensure day-to-day operations run efficiently.
- Assists in scheduling and planning customer and internal meetings. Coordinates any required meal catering.
- Maintains inventory of office supplies.
- Monitor and distribute Purchase Order in-box to appropriate designee(s).
- Manage calendars, schedule meetings, coordinate conference rooms, and arrange travel and meeting, as needed.
- Maintain organized filing systems, both electronic and paper.
- May perform other duties as assigned.
Requirements: What We're Looking For
- High school diploma or equivalent required; Associate degree in Business Administration or related field preferred.
- Two or more years of administrative assistant, office administration, or executive support experience preferred.
- Ability to manage a wide variety of customer situations.
- Meets commitments and maintains confidentiality.
- Speaks clearly and persuasively in positive or negative situations.
- Writes clearly and informatively and edits work for spelling and grammar.
- Excellent customer service skills (friendly, courteous and helpful).
- Working knowledge of Microsoft Office (Word, Outlook, and some Excel).
We Are Winning When
Our expectations are that team members demonstrate our Core Values.
- Integrity & Respect - Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
- Teamwork - Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
- Customer Focus - Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
- Excellence & Innovation - Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
- Passion & Energy - Bring passion and energy to our work so that we are "energy givers
C
Crane Engineering Sales Inc