Administrative Assistant IV

Administrative Assistant IV

TJX Companies, a Fortune 100 company and the world's leading off-price retailer, offers new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. This role will serve as the central operational support to the SVP, Consumer & Business Insights, who oversees an organization of more than 60 associates. This position requires exceptional judgment, professionalism, and the ability to anticipate needs in a fast-moving, highly visible environment. The Administrative Assistant IV manages complex scheduling, communications, and logistics; helps prepare executive level presentations and briefing materials; coordinates leadership meetings, team offsites, external travel engagements; and ensures smooth operational rhythm across the function. This individual acts as an extension of the SVP, 2 VP, and 4 AVPs—protecting time, enabling focus, and ensuring seamless execution across the Marketing organization and with cross-functional partners.

Major areas of responsibility include:

• Executive Support and Strategic Partnership: Serve as the primary point of contact for the SVP, managing priorities, time, and information flow with discretion and sound judgment. Ensure the SVP is prepared for all meetings with agendas, briefing documents, prereads, and followup tracking. Build strong relationships across TJX and external partners to accelerate decision making. Compile binders for quarterly earnings updates to TJX executive leaders, printing and organizing reports accurately in a timely fashion. Help edit and polish executive level PowerPoint presentations and other communications for internal and external audiences. Anticipate needs, identify risks or conflicts, and proactively resolve issues before they escalate.
• Calendar, Travel, and Meeting Management: Manage complex and dynamic executive calendars for SVP, 2 VP, and 4 AVPs, coordinating availability with direct team, senior leaders, cross-functional partners, agencies, and external stakeholders. Coordinate domestic and occasional international travel, including itineraries, logistics, and expense reports. Oversee all meeting logistics, including agenda development, materials preparation, and technology coordination.
• Leadership Cadence and Operational Rhythm: Manage the operating rhythm of the team, including leadership team meetings, quarterly business reviews, and additional ongoing meetings. Track key executive deliverables, deadlines, and followups across the organization to ensure alignment and accountability. Support internal budget, floorplan, and organizational updates. Manage office supplies ensuring team has what it needs to be productive.
• Events, Offsite, and Engagement Coordination: Lead planning and execution of team offsites and events. Manage logistics for internal & external presentations and speaking engagements, including run-of-show, prep materials, and coordination with event organizers.
• Confidentiality and Relationship Management: Handle highly sensitive information with absolute discretion. Represent the CBI leadership team with professionalism, warmth, and executive presence. Serve as a trusted advisor who can triage issues, make decisions independently, and maintain calm under pressure.

Required skills and experience include:

• Significant experience supporting a senior executive, ideally within a fast-paced, matrixed organization.
• Advanced proficiency in Microsoft Office, especially PowerPoint, Outlook, Excel, and Teams.
• Exceptional written and verbal communication skills with the ability to craft executive-ready materials.
• Proven ability to manage ambiguity, anticipate needs, and "see around corners."
• Strong problem-solving skills and resourcefulness; able to navigate complex situations with diplomacy.
• Demonstrated ability to manage multiple priorities with accuracy and calm under pressure.
• High level of integrity and discretion in handling confidential information.
• Experience coordinating large meetings, offsites, and external events preferred.
• Experience working with marketing, creative, or agency partners is a plus.
• Experience managing payroll or timekeeping processes is preferred.
• Can-do attitude and welcoming tenor; approachable and collaborative demeanor essential for effective partnership and team engagement.

Benefits include associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.