Administrative Skills, Childcare, Communication Skills, Computer Skills, Computer Systems, Customer Relations, Customer Support/Service, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Leadership, Microsoft Excel, Microsoft Word, Nursing, Presentation/Verbal Skills, Telephone Skills, Tuition Reimbursement, Writing Skills
Job Description
Provide support to Assistant Chief Nursing Officer and other members of nursing leadership when necessary by performing and office staff duties with considerable latitude for exercising sound judgement and discretion.
Required Qualifications
- High School Diploma or Equivalent
Preferred Qualifications
- Three years’ experience in a customer service setting with experience in a health care setting preferred.
Competencies, Knowledge, Skills and Abilities
- Extremely neat in appearance with a personable, tactful, and courteous manner in dealing with a wide variety of people.
- Position involves planning, judgement, and rapid adjustment to the unexpected.
- Basic knowledge of Microsoft Word and Excel; proficient with computers to include keyboarding, basic navigation and use of email.
- Ability to work with multi-line phone and computer systems accurately and efficiently.
- Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality.
- Ability to transcribe documents.
- Proficient listening, verbal and written communication skills.
Some benefits of working at Augusta Health include:
- Generous paid time off to promote work life balance
- Free onsite parking
- Tuition reimbursement
- Onsite child care
Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.