Administrative Assistant II

Job Description

Position: Administrative Assistant II

Department

Children & Youth

Location

Erie County Office of Children & Youth Services

Status

Full Time

Starting Pay Rate

$16.17 Hourly

Hours Per Week

37.5

Exemption Status

Non-Exempt

Posting Date

07/21/2026

Closing Date

08/04/2026

Pay Grade

NB08

Bargaining Unit

NON-BARGAINING

Posting Number

5810

Nature of Work

• This is a beginning level staff position performing a variety of assignments for the County Children & Youth Assistant Administrators. Employee is responsible for performing a variety of administrative staff assignments integral to the operation of the Erie County Office of Children and Youth (ECOCY).
• In addition, the employee provides analysis about operations and procedures, develops and recommends reports about divisional operations, and assures positive internal staff and external customer relations, in addition to effective relationships with contracted partners and community partners.
• The employee has an operational knowledge and familiarity with the following primary working units: Information Systems, Information Technology, contracting, Erie County Juvenile Probation Office, fiscal, purchased residential and non-residential services, the annual Needs Based Budget Plan, regional and State-level liaison, program development and implementation, various software programs, local County liaison to include the executive, judicial and legislative branches of County government, collaborative systems of care, integrated systems of care and data retrieval.
• The employee supervises Clerk Typist 2's and Clerk-Typist 3's.
• Assignments are carried out under the supervision of the County Children & Youth Assistant Administrators, and work is reviewed through conferences, reports, and evaluations of results obtained.

Duties & Responsibilities

• Reviews and processes correspondence to include but not limited to scheduling daily appointments; screening phone calls; returning phone calls; arranging meetings; compiling letters, reports and e-mail messages; and confirming meeting attendance.
• Maintains and organizes paper and electronic files regarding all operations as well as projects. Serves as the lead coordinator for contract development.
• Assists and promotes positive relationships with clients, contracted entities, funding sources, and regulatory bodies at the local County level, regional level, and central office/State level.
• Maintains positive relationships with representatives from other human service and education systems such as the Office of Mental Health/Intellectual Disabilities, Office of Drug and Alcohol, Health Choices Program, education, juvenile justice, family centers, etc.
• Conducts tasks related to review of records, archived data, ad hoc surveys, etc., to ensure proper program development, operation, and service enhancement and coordination.
• Provides clerical administrative assistance as needed for assistance and back-up, and coordinates back-up coverage for the Clerk Typist 2's as well as the Clerk Typist 3's that are under his/her direct supervision in conjunction with the Ongoing Casework Services Division's clerical staff.
• Completes assigned projects related to divisional efficiency, operations, and appropriate technologies to assure state-of-the-art service delivery and reporting.
• Performs simple surveying of clients and staff and runs electronic and manual queries for data.
• Interfaces with a variety of internal and external customers, including service providers, caseworkers, supervisors, administrators, legal staff, clinicians, government officials, representatives of community partners and integrated system providers as well as various technical service and fiscal professionals.
• Provides program support for the County Children & Youth Assistant Administrators to include the development and maintenance of forms, charts, tables, spreadsheets and matrices, record keeping, file development and maintenance, organization, and related activities.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• The position requires some knowledge of principles and practices of public administration, governmental accounting, statistics, and public personnel administration. The Administrative Assistant I should be able to speak and write effectively, establish and maintain effective working relationships with administrative officials, other employees, and the public among other related administrative abilities.

Minimum Requirements

• Such training as may have been gained through graduation from a four-year college/university, OR, equivalent combination of experience and training

Supervision Received

• Routine work is performed independently within established policies, procedures, and regulations. Direct supervision is received from the County Children & Youth Assistant Administrators through daily, in-person contacts, conferences, team meetings, and receipt and review of documents and reports.

Conditions Of Employment

• Required to provide and are subject to Pennsylvania criminal and child abuse clearances as well as an FBI fingerprint clearance prior to the start of employment.

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Equal Employment Opportunity Policy

Erie County provides equal employment opportunities to all employees and applicants for employment, prohibits discrimination or harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Erie County Government values the power of diversity in our workforce. Our goal is to continue developing inclusive workforce policies that require individual equality, support the diversity of employee experiences, and include unique perspectives.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.