Administrative Assistant I (Charlotte County)

Administrative Assistant I (Charlotte County)

Salary

$37,575.60 Annually

Location

Charlotte County Justice Center, 350 E. Marion Avenue, Punta Gorda, FL 33950, FL

Job Type

Full time FTE 1.0

Job Number

AOC01424

Department

Civil Case Management

Opening Date

07/27/2026

Closing Date

8/7/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

SUMMARY

This is responsible work performing a variety of secretarial, administrative, and clerical duties for the Civil and Family Case Management Team in the Civil Division for the Twentieth Judicial Circuit. The Administrative Assistant I assists Case Managers with scheduling, coordination, case research, and docket preparation. This position prepares files, forms, and assists customers utilizing various means of communication. This position tracks and maintains statistical reports and correspondence, and types documents using a personal computer. A variety of working relationships are established with state courts system personnel, judges and non-judicial officers, attorneys and the general public. This position requires a working knowledge of Florida Rules of Civil Procedures and FLA Statutes as it relates to same. The Administrative Assistant I works independently and as a team *member and must exercise discretion in dealing with confidential and sensitive information. Work is performed under limited supervision of Program Coordinator/Supervisor and Civil Division Director.

Primary responsibilities of an Administrative Assistant I include the following: (1) Administrative Support (2) Docket Management (3) Customer Service (4) Other Duties Assigned

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

• Administrative Support:

• Perform administrative and support services for the Civil and Family Case Management Team to meet court performance standards and goals

• Type and prepare documents, orders, reports and other related paperwork

• Conduct document review, monitor case status and perform case research

• Perform mail support functions including: conduct mail run sort mail, distribute mail, disseminate faxes

• Process all the Returned Mail and update the address information in computer program

• Type letters, memos, and documents

• Update notes to Excel Spreadsheet

• Docket Management:

• Conduct case research, docket review, and updates

• Coordinate and schedule case hearings

• Coordinate and schedule meetings

• Customer Service Functions:

• Assist as needed to the Mediation Coordinator

• Answer a multi-line phone system and assist a high volume of case inquiries

• Provide case information and general information on court process and procedures

• Assist litigants, attorneys, and internal customers/team member in person and by phone

• Assist case management team with case information

• Other Duties Assigned:

• Other administrative responsibilities and duties as assigned

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Civil court forms and legal terminology
• Local, state, and federal guidelines, rules, regulations, and statutes as they pertain to Civil court
• Basic structure of the Courts System
• Basic mathematics and simple statistics
• Microsoft Excel
• Standard office procedures
• Computer applications, including but not limited to: Microsoft Word and Outlook

Ability to:

• Exhibit sound judgment, work well under pressure and meet established timelines and goals
• Work in a team environment
• Provide excellent customer service and maintain a pleasant demeanor in stressful situations
• Compile information and compose summary reports
• Organize routine workflow and sets priorities
• Effectively use time management skills
• Quickly learn computer applications
• Communicate thoughts and ideas effectively and clearly
• Develop and maintain effective working relationships with others
• Adapt behavior or work methods in response to new information, changing conditions, or unexpected obstacles
• Show understanding, friendliness, courtesy, tact, empathy, concern and politeness to others
• Effectively interpret general policy, criteria and procedures for specific situations
• Efficiently use computer skills
• Perform general office and administrative support duties
• Follow written and verbal instructions and procedures
• Develop good working relationships with, judges, attorneys and community resources
• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
• Maintain consistent and regular attendance, which is required
• Ability to type 35 wpm

Supplemental Information

EDUCATION and/or EXPERIENCE

• A Bachelor's degree from an accredited college or university (additional relevant experience may substitute for the recommended educational level on a year-for-year basis)

• One year of professional working administrative/secretarial experience in the Florida State Court System or in the legal field preferred

CERTIFICATES, LICENSES, REGISTRATIONS

None

SUPERVISORY RESPONSIBILITIES

None

01

Please type your First & Last Name below.

02

The information provided in your application must support your selected answers in the supplemental questions, which may be used as a scored evaluation of your knowledge, skills and experience. The information you provide will be verified and documentation may be required. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the selection recommendation committee. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" or "N/A" is not an acceptable answer to the questions.

• Yes, I understand and agree
• No, I do not agree

03

Which best describes your highest level of education?

• High School or GED
• Vocational Certificate
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• None of the above

04

How many years of professional working administrative/secretarial experience do you have in the Florida State Court System or in the legal field?

• Less than one year
• One year to less than 2 years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five or more years
• No experience

05

If you indicated having one or more professional working administrative/secretarial experience in the Florida State Court System or in the legal field, please describe in detail where and how you acquired this experience. The information provided must also be reflected in your application. See resume is not an acceptable answer. If you do not have this experience, please respond with Does Not Apply.

06

This position is required to provide effective, accurate, professional, polite, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary. Please describe in detail what customer service means to you.

07

Do you have working knowledge of the court system, specifically with regard to civil litigation and mortgage foreclosures? If so, please describe in detail the level of knowledge you have and how you acquired this knowledge. The information provided must also be reflected in your application. See resume is not an acceptable answer. If you do not have this knowledge, please respond with Does Not Apply

08

Do you have experience coordinating multiple schedules and setting hearings? If so, please describe in detail how you acquired this experience. The information provided must be reflected in your application. See resume is not an acceptable answer. If you do not have this experience, please respond with Does Not Apply.

09

What computer programs and databases are you proficient in? Please check all that apply:

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• None of the above
• None of the above

10

Which one of the following best describes your highest level of Microsoft Excel proficiency?

• BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
• INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot charts; insert and modify graphic objects in a worksheet.
• ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data lists outline; consolidate date and link workbooks; export and import text files and XML data; import data from the Web and create queries; analyze data using trend line, spark lines and scenarios.
• I do not have enough skills to meet the definition of the Basic level

11

Which one of the following best describes your highest level of Microsoft Word proficiency?

• BASIC: Create new documents, open and edit existing documents, format characters and paragraphs, create and edit tables, modify page layout, and use autocorrect tool
• INTERMEDIATE: Insert and delete a section break in a document, format tables, paste a table from Excel into a document, work with columns, use graphics, create document templates, and work with styles
• ADVANCED: Manage data, work with Pivot tables and Pivot charts, use analytical add-ins, create a new conditional formatting rule, create a group or outline of data in a worksheet, and create and modify a macro command
• I do not have enough skills to meet the definition of the Basic level

12

How did you come across this job opportunity? (e.g. Governmentjobs.com, Indeed, social media, etc.)

Required Question

Employer Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts

Address AOC Human Resources, Rm 201, Justice Center Annex

1700 Monroe Street

Fort Myers, Florida, 33901

Phone 239-533-1710

239-533-1705

Website http://www.ca.cjis20.org