Administrative Assistant/Human Resources Technician

Administrative Assistant/Human Resources Technician

Salary

$59,342.40 - $89,710.40 Annually

Location

City Hall

Job Type

Full-Time

Job Number

2026-00016

Department

Administrative Services

Division

Human Resources

Opening Date

06/05/2026

Closing Date

6/21/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Administrative Assistant: $28.53 - $35.64 Hourly

Human Resources Technician: $34.54 - $43.13 Hourly

The City of Citrus Heights Human Resources Division is seeking a collaborative, customer-focused, and detail-oriented individual join our team. This position plays a key role in supporting daily HR operations and helping deliver an exceptional employee experience across the organization.

This is an excellent opportunity for an individual who enjoys working in a fast-paced environment, values public service, and thrives on providing high-quality support to employees and departments in a team environment.

This position will be filled at the Administrative Assistant or the Human Resources Technician level. Placement is dependent upon qualifications.

Tentative Recruitment Timeline (subject to change):

• Recruitment Closes: June 21, 2026
• Oral Board Interviews: July 7, 2026
• Selection Interviews: July 9, 2026

Examples of Duties

For reference purposes, the Administrative Assistant Job Description can be viewed here.

Human Resources Technician:

• Assists in the planning and coordination of the City's recruitment and selection processes; consults with department personnel to develop recruitment strategies and selection procedures for more routine recruitments; prepares job announcements and advertisements; performs application screening; coordinates testing processes; develops supplemental questionnaires subject to final review; instructs, advises and monitors exam raters on selection and testing methods; and proctors exam processes.
• Acts as primary administrator of the online application system; devises scoring methods of applicants from separate stages of testing; assembles, maintains and certifies employment lists in accordance with personnel rules and regulations.
• Coordinates the dispersal of information to applicants including job openings, the application process, testing, scores and final selections.
• Corresponds with applicants to discuss test preparation, test results, and applicant status; assists in conducting employee training sessions related to recruitment and selection; and participates in job fairs.
• Coordinates new hire pre-employment medical and fingerprinting processing. Drafts job offer letters.
• Completes and verifies personnel action documents related to employee status changes and inputs data into the Human Resources Information System.
• Develops and revises human resources documents, procedures and forms; assists in the development of policies, rules and procedures.
• Formats and updates department webpages; uploads documents.
• Provides information on employee benefits to employees; conducts new employee benefits orientation; prepares, processes and coordinates benefit enrollment and flexible spending account forms; initiates and distributes COBRA notices, maintains related documentation; updates and maintains confidential employee records and files.
• Consults with vendors and benefit plan administrators regarding program and on-going administration issues; audits benefit eligibility reports; reconciles and processes invoices for payment; researches, analyzes and interprets payroll data regarding benefit enrollments.
• Assists Human Resources Analysts with planning, developing, organizing, implementing, reviewing and administering benefit and workers' compensation plans; processes workers' compensation claims, verifies claim information with City staff, and files claims with the third-party administrator.
• Provides administrative support for the City's leave of absence program.
• Performs a variety of general office support duties; composes, types and proofreads letters and other documents; maintains computer and manual files and records; answers telephone and in-person inquiries; prepares periodic and special reports; provides back-up reception and clerical support as needed.
• Designs and maintains various record keeping systems and prepares technical reports; independently completes special projects and assignments of a technical nature.
• Serves as a resource and provides information to the public, other agencies and City staff; interprets a variety of policies, rules and regulations.
• Maintain confidentiality of records and information.
• Review and audit personnel transaction documents for accuracy and compliance with the City's rules and policies; ensure areas of responsibilities are in compliance with related laws, codes, ordinances, and legislation; advise staff of any irregularities in compliance.
• Demonstrate political acumen by representing the City professionally at all times.
• May coordinate meetings and secure meeting rooms.
• May serve as the Human Resources Department representative on committees and task forces.
• May assist in the planning and coordination of the City-wide employee training program, including the development of brochures and training materials and the development and dissemination of the City-wide training calendar, and the management of the training database.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Performs related duties as assigned.

Typical Qualifications

Human Resources Technician

Knowledge of:

• Principles, practices, methods, and techniques used in Human Resources administration including payroll administration.
• Rules and laws governing public sector human resource administration.
• Recruitment, examination and selection standards.
• Procedures and techniques used in position classification and salary administration leave administration, and workers' compensation administration.
• Techniques and principles of effective interpersonal communication.
• Techniques and methods of effective oral and written presentation.
• Principles and methods of business letter and report writing.
• Correct English usage and writing styles appropriate for print use.
• Pertinent local, State and Federal leave laws, City functions, policies, rules and regulations.
• Research methods and techniques.
• Modern office equipment, may include audio visual equipment, computer software, including word processing, database, spreadsheet, desktop publishing and accounting applications.
• English usage, spelling, punctuation and grammar; and arithmetic, basic mathematical calculations and statistics and statistical methods.

Ability to:

• Interpret and apply laws, city rules, policies and procedures.
• Intermittently review documents related to division operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain City policies and procedures; explain operations and problem solve office issues for the public and with staff.
• Assess a situation and determine appropriate courses of action; work under pressure of deadlines, frequent interruptions and sensitive situations.
• Coordinate multiple ongoing projects/processes; organize, prioritize and manage workload and timelines for self and others.
• Work without direct supervision; exercise initiative and sound judgment.
• Interpret department policies, the city's Personnel Rules and Regulations, MOUs, administrative policies and other practices in order to respond to questions or inquiries.
• Prepare clear, concise, grammatically correct correspondence documents, emails and reports.
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Work on concurrent assignments under time constraints; meet and distribution deadlines.
• Operate a personal computer utilizing spreadsheet, word processing and database software at an intermediate to advanced level.
• Perform independent research in carrying out technical administrative and technical duties; collect, compile, analyze and present a variety of data in a meaningful way.
• Create and/or edit professional written material; edit and proofread with a high degree of accuracy.
• Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem-solving methods.
• Maintain a high level of confidentiality of a wide range of sensitive information.
• Foster an environment that embraces diversity, integrity, trust and respect.
• Be an integral team player, which involves flexibility, cooperation and communication.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Communicate clearly and concisely, both orally and in writing.

Experience and Training:

Any combination of training and experience which would likely provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Administrative Assistant:

Education: High School Diploma or equivalent (GED).

Experience: Three (3) years of increasingly responsible experience in administrative and general office support operations.

Human Resources Technician:

Education: High School Diploma or equivalent (GED).

Experience: Four (4) years of increasingly responsible administrative support or technical experience.

License or Certificate:

May need to possess a valid California driver's license and proof of automobile liability insurance as required by the position.

Supplemental Information

On a continuous basis, sit at desk and in meetings for long periods. Intermittently walk, stand; twist or bend to reach equipment surrounding the desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; lift or carry 20 pounds or less.

The City offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

The City's first-class benefits include:

• RETIREMENT- CalPERS retirement (employee pays full member contribution).
• Classic member 2.7% @ 55 (Employees hired with the City of Citrus Heights before 08/14/2011)
• Classic member 2% @ 55
• PEPRA member 2% @ 62

LEAVE - the City's time off options.

• 136 hours of Annual Leave (to be used for vacation or sick time)
• 40 hours of Long Term Medical Leave
• 16 hours of Floating Holiday beginning Jan 1st each year

HEALTH INSURANCE - monthly City contribution toward health insurance ($2375 contribution for Family coverage, $1850 contribution for Employee + 1 person & $925 contribution for Employee only), or a $700/month stipend if alternative group health care coverage is demonstrated. City also provides Flexible Spending and Dependent Care Account options. DENTAL/VISION - fully paid family dental & family vision. LIFE INSURANCE - City pays $50,000 life & accidental death & dismemberment for employees, and long-term disability insurance. Optional life is available to employees at their expense. DEFERRED COMPENSATION PLAN - Optional enrollment in a pre-tax payroll deducted 457 plan (Mission Square). SOCIAL SECURITY - The City does not participate in Social Security but does participate in Medicare and State Disability Insurance (SDI).

01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Your answers should be as complete as possible, as this information will be critical in the competitive assessment to identify those candidates to be invited to continue in the examination process. A response of "see resume" or "see application" will deem your responses to the supplemental questions as incomplete. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I understand and agree
• No, I do not agree

02

Do you have a High School diploma or GED?

• Yes
• No

03

How many years of increasingly responsible experience in administrative and general office support operations do you have?

• No experience
• Up to 1 year of experience
• More than 1 year but less than 3 years
• More than 3 years but less than 5 years
• More than 5 years but less than 7 years
• More than 7 years of experience

04

Does any of your experience listed above include experience working in a Human Resources Department?

• Yes
• No

05

If you answered "Yes" to Question #4, please list your experience working in a Human Resources Department. Please include: Employer name, job title, years in that position (partial years should be represented in a decimal format).

06

Please list all of the software systems you have experience with (check all that apply):

• Tyler Munis
• NeoGov
• Third-Party Benefit Platforms
• CalPERS (Employer Login)
• Tyler Time & Attendance
• Vector Solutions
• Docuware
• None of the above, but Im a quick learner!

07

Are you interested in the Administrative Assistant position or the Human Resources Technician position?

• Administrative Assistant
• Human Resources Technician
• Either one/both

Required Question

Employer City of Citrus Heights

Address 6360 Fountain Square Drive

Citrus Heights, California, 95621

Phone 916-727-4817

Website http://www.citrusheights.net