Administrative Assistant/HR (On-site)

Our client is seeking an Administrative Assistant to provide operational and administrative support for Campus Resources and Human Resources-related workflows. This role is responsible for supporting daily HR operations, managing intake processes, maintaining documentation, and assisting with operational reporting and coordination activities in a fast-paced higher education environment.

• Manage shared inboxes, action queues, and ticketing workflows while ensuring timely responses and resolution of standard cases
• Provide first-level support for routine HR-related inquiries from campus HR teams
• Review active job postings for compliance and quality concerns and coordinate revisions with campus partners as needed
• Track trends and identify recurring issues to support operational improvements and training initiatives
• Respond to inquiries related to background verification processes in accordance with established procedures
• Maintain and update SharePoint sites and HR operational materials to ensure accuracy and version control
• Maintain standard operating procedures (SOPs), templates, and quick reference guides
• Provide operational support during peak periods, including system testing, project cutovers, and implementation activities
• Assist with reporting, tracking, and administrative coordination activities
• Support special projects and additional operational duties as assigned

Qualifications

• 4–6 years of experience in HR operations, shared services, higher education administration, or related administrative support roles required
• Strong proficiency with HRIS or enterprise systems
• Strong Microsoft Excel and/or Google Sheets skills
• Excellent attention to detail and ability to follow established procedures accurately
• Strong written and verbal communication skills
• Customer service-oriented mindset with professional communication abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and problem-solving skills

Preferred Qualifications

• Workday experience including reporting, business processes, or training support preferred
• Experience supporting HR operations within a higher education environment preferred
• Experience maintaining SharePoint sites and operational documentation preferred

Benefits:

• Health Insurance
• Sick Time
• 401k

Location: 395 Hudson Street New York NY 10014
Duration: approximately 2 years
Apply by deadline: 6/1/2026
Shift Days/Times: M-F 9:00-5:00

Pay Range: $20.00 - $25.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.