Administrative Assistant / Front Desk

SPS Consulting, LLC

Rockville, MD

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Computer Skills, Computer Systems, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, English Language, Establish Priorities, File Maintenance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Resolve Customer Issues, Spanish Language, Systems Administration/Management, Telephone Skills, Typing, Writing Skills
LOCATION
Rockville, MD
POSTED
30+ days ago

Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer support and administrative assistance. The ideal candidate will possess strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently.

Duties

  • Greet and welcome visitors in a professional manner.
  • Answer phone calls and manage phone systems, directing inquiries to the appropriate departments.
  • Provide excellent customer support by addressing client questions and concerns promptly.
  • Perform data entry tasks accurately and efficiently.
  • Manage calendars, scheduling appointments, and coordinating meetings.
  • Maintain organized office files and records.
  • Answer telephone and direct calls. Assist/greet visitors, staff, and clients.
  • Provide full service administrative support duties that include check-in and check-out of program clients in the NextGen EPM system.
  • Assist with general administrative tasks to ensure smooth office operations.
  • Communicate effectively in both English and Spanish is a plus.

Requirements

  • Previous experience in a receptionist or administrative role is preferred.
  • Proficient in using computer systems and office software (e.g., Microsoft Office Suite).
  • Strong typing skills with attention to detail for data entry tasks.
  • Familiarity with calendar management tools.
  • Excellent verbal and written communication skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • A positive attitude with a commitment to providing outstanding customer service.

Join our team as a Front Desk Receptionist where you can make a positive impact on our clients' experiences while developing your administrative skills in a supportive environment.

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About the Company

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SPS Consulting, LLC

SPS Consulting is a company of experts committed to delivering high-quality services and solutions that exceed our customers’ expectations for quality, responsiveness, and performance. We focus on Accounting and Financial Support Services, IT Solutions, Program Management, and Professional Services to Federal, State, and Local Governments as well as Commercial Clients, and Non-Profit Organizations. Our firm is well-equipped to handle any obstacles that stand between your company and success.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Accounting and Auditing Services
EMPLOYEE BENEFITS
Military Leave, Paid Sick Days, Parking, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1996
WEBSITE
http://www.spsconsult.com