Administrative Assistant

Daymark Recovery Services

Concord, NC

JOB DETAILS
SALARY
$16–$17.50 Per Hour
SKILLS
Administrative Skills, Billing, Budgeting, Calendar Management, Customer Support/Service, Customer/Client Research, Dental Insurance, Documentation, Employee Assistance Plan, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Information/Data Security (InfoSec), Life Insurance, Maintain Compliance, Medicaid, Medicare, Patient Care, Psychiatry and Mental Health, Regulatory Submissions, Reimbursement, Social Work, Team Player, Telephone Skills, Training Program, Vision Plan
LOCATION
Concord, NC
POSTED
Today
Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:
  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program
Pay Scale: $16-$17.50hr.
Shift: Hours for position is 11pm-7:30am

Summary:

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities:
  • Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
  • Schedules appointments, prepares records for the daily appointments
  • Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
  • May file, release and copy protected healthcare information
  • Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

About the Company

D

Daymark Recovery Services