Administrative Assistant

Columbia Safety & Supply Family of Companies

Columbia, MO

Apply

JOB DETAILS

SKILLS

Administrative Skills, Business Growth, Competitive Analysis/Strategy, Customer Experience, Customer Satisfaction, Customer Support/Service, Customer Training, Dental Insurance, Documentation, Email Management/Administration, Employee Assistance Plan, Identify Issues, Insurance, Literacy, Microsoft Office, Needs Assessment, Prepare Correspondence, Problem Solving Skills, Telephone Skills, Training/Teaching, Training/Teaching Materials, Travel Planning, Vision Plan

LOCATION

Columbia, MO

POSTED

2 days ago

Administrative Assistant

Department: Training

Employment Type: Full Time

Location: Columbia, Missouri

Description

The Administrative Assistant for Training is responsible for engaging with the client experience of our training customers. This role actively engages with inbound phone calls, website orders, trainer needs, certifications, problem resolution, and other necessary demands of internal and external clients of the company.

This role is critical to the success of the department and influences the client experience which impacts the reputation and rapport of the business with clients. Supporting teammates and clients, understanding steps toward business growth, and exhibiting high-level engagement with the software solutions of the business is critical, as is maintaining exceptional levels of satisfaction among our client base.

Key Responsibilities

Coordinate relevant functions to produce a high-level company experience for all training clients
Audit class documents upon receipt from clients
Produce certifications with accuracy and efficiency based on the information provided by clients
Execute administrative needs of the training team, including but not limited to:
- Preparing correspondence and reports
- Manage emails, calls, and on-site clients as needed
- Navigate team/trainer schedules and travel itineraries to support the client experience
High-level engagement with software solutions and day-to-day needs of team and clients
Act as point of contact, and face of the company to clients who need troubleshooting support with the company's digital assets
Encourage and build mutual trust, respect, and cooperation among stakeholders
Comfortably and constantly work with people and project a positive attitude
Other duties as needed by the business and/or stakeholders

Skills Knowledge and Expertise

2+ years of experience in office administration, clerical support, training administration, or a similar administrative role required.
General computer and Microsoft Office literacy required.
Experience handling compliance-related documentation, certification administration, or training recordkeeping preferred.

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

Health, Vision & Dental Insurance with company contributions
Company HSA Contributions
Add On Insurance Options: Accident, Short Term Disability, etc.
Free Employee Assistance Program: 24/7 access
Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
Volunteer Paid Time Off: Give back to our community & get paid!
401k Matching Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

#ZR

Administrative Assistant

Columbia Safety & Supply Family of Companies

Columbia, MO

About the Company

Columbia Safety & Supply Family of Companies

Similar Job Searches