Administrative Assistant

Summary:

• Location: Coal Center, PA
• Duration: 12 Months

Responsibilities:

• Complete and participate in all training program curriculum and activities to develop knowledge of department policies, processes, procedures, and systems.
• Provide support in the achievement of goals and assist with all types of work across the department.
• Work interchangeably between answering calls and servicing concurrent digital messages while completing various tasks related to multiple departments.
• Coordinate and interact effectively with other departments to ensure high level of service and timely expedition of requests.
• Other duties as assigned.

Requirements:

• Attention to Detail: Follow established processes and procedures to ensure accuracy of work.
• Communication: Proactive, prompt, and respectful correspondence with essential listening skills.
• Collaboration: Work effectively with others to complete tasks or achieve common objectives.
• Problem-Solving: Identify and analyze problems, generate and evaluate alternative solutions.
• Customer-Oriented: Operate with customers' best interests in mind and efficiently communicate with them.
• Growth and Results Oriented: Demonstrate willingness and drive to learn new things.
• Organizational Skills: Plan, monitor, and prioritize tasks to ensure achievement of desired results.
• Time Management: Structure time to meet customer demands and balance schedule, tasks, and responsibilities.
• Experience with Microsoft Office – Outlook, Teams, Excel, Word, PowerPoint.
• Experience with systems like AS/400, Kiwiplan ESP/PCS/ULT/TSS, HRMS, Amtech, Sage, JD Edwards, Salesforce, EDI, Customer Portals.
• High School diploma or G.E.D required.

Preferred Skills:

• Associate/bachelor’s degree preferred.