Administrative Assistant

Administrative Assistant

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we've been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

The Administrative Assistant provides essential administrative and operational support to ensure the efficient day-to-day functioning of the office. This role serves as a key point of coordination for management, providers, and internal teams, maintaining a high level of organization, professionalism, and confidentiality.

Key Responsibilities

• Provide administrative support to physicians, clinical staff, and leadership
• Manage calendars, schedule meetings, and coordinate appointments
• Answer and route phone calls, respond to emails, and handle general inquiries
• Prepare and distribute informational packets, including but not limited to surgical charts, new hire packs, certified letters, etc.
• Greet and assist patients, vendors, and visitors in a professional manner
• Maintain accurate records, files, and documentation in compliance with healthcare regulations
• Support office operations including supply management, ordering, and inventory tracking
• Assist with patient scheduling, registration, and insurance verification as needed
• Coordinate internal communications and assist with special projects
• Ensure compliance with HIPAA and patient privacy standards at all times

Minimum Qualifications

• High school diploma or equivalent required; associate degree preferred
• Knowledge of medical terminology and healthcare workflows preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with EMR/EHR systems a plus
• Strong organizational, time management, and multitasking skills
• Excellent written and verbal communication skills
• Ability to handle sensitive information with discretion and professionalism

Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Physical Demands

• Employees may be regularly required to sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard while performing the duties of this job.
• Prolonged periods of sitting at a desk.
• Ability to periodically lift objects or equipment up to 35 lbs.
• The ability to observe details at close range (within a few feet of the observer).
• Ability to hear normal conversation levels.