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Administrative Assistant (CD)- Public Utilities

HANOVER COUNTY, VA

Hanover, VA

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JOB DETAILS
SALARY
$40,600–$55,000 Per Year
SKILLS
Accounting Software, Accounts Payable, Administrative Skills, Calendar Management, Career Development, Communication Skills, Computer Maintenance, Customer Service Systems, Customer Support/Service, Driver's License, Emergency Response, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, On Call, People Management, Prepare Correspondence, Presentation/Verbal Skills, Project/Program Management, Purchasing/Procurement, Record Keeping, Reporting Skills, Travel Planning, United States Citizen
LOCATION
Hanover, VA
POSTED
Today
Salary: $40,600.00 - $55,000.00 Annually
Location : Hanover, VA
Job Type: Full-time
Job Number: 202600112
Department: Public Utilities - Customer Service
Opening Date: 05/08/2026
Closing Date: Continuous

Description
General Description: This is a paraprofessional position. The incumbent performs administrative support tasks and manages projects.
Organization: The Administrative Assistant position is part of Hanover County's Career Development Program (CD). The Administrative Assistant Ladder has four (4) levels ranging from Administrative Assistant I to Senior Administrative Assistant. Incumbents normally report to a Department Head or Manager and supervise no staff. However, Senior Administrative Assistants may serve as workflow leaders to lower-level Administrative Assistants.

Essential Functions:
  • Prepares correspondence, payment vouchers and other essential paperwork.
  • Establishes and maintains computer and paper files and records.
  • Performs necessary office support activities as directed.
  • Provides superior customer service to callers and visitors to the Department.
  • Prepares reports as needed.
  • Maintains calendars and schedules.
  • Makes travel arrangements.
  • Performs related work as assigned.

Working Conditions:
  • Hazards
    1. None Known
  • Environment
    1. Office
  • Physical Effort
    1. Minimal
  • FLSA
    1. Non-exempt

Knowledge, Skills and Abilities: Must be able to communicate effectively both orally and in writing. Ability to maintain records, organize, use the telephone, listen, understand and follow directions. Ability to learn the policies and procedures of and the services provided by the agency to which assigned. Ability to establish and maintain effective working relationships with County officials, employees and the general public.

Education, Experience and Training: High school diploma or equivalent required with previous administrative experience and training in Office Support Technology preferred - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Higher levels on the Career Ladder require additional education and experience up to an Associate Degree.

Special Conditions:
  • Criminal Records Check, including fingerprinting
  • CPS (Child Protective Services) Check - DSS, CSB, Community Resources and Court Services only
  • U.S. Citizenship Required - Sheriff's Office only
  • Twelve-month probationary period
  • Mandatory Participant in the Citizen Emergency Response On-call Plan (DSS ONLY)
  • Must obtain valid Commonwealth of Virginia Driver's License within 30 days of employment to be eligible to operate a county vehicle (DPU ONLY)
  • VCIN (VA Criminal Information Network) (CCP ONLY)

Supplemental Information
The preferred incumbent will have experience in processing accounts payable, time keeping, and purchasing functions. The candidate filling this position will also serve as a back-up to our customer service team.
The starting salary for Administrative Assistant 1 - $40,600
The starting salary for Administrative Assistant 2 - $42,630
The starting salary for Administrative Assistant 3 - $46,382
SUMMARY OF EMPLOYEE BENEFITS
Hanover County is proud to provide our employees with the following comprehensive benefits package. Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance. This is part of our goal to make Hanover County an attractive place to work. To see exactly what you will find with our offerings, click the link below:
Benefits | Hanover County, VAThis is an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail. The Pamunkey Regional Jail and Library share some of the County benefits, please visit their website for more details.
01

Do you have a high school diploma or equivalent?
  • Yes
  • No

02

Briefly, tell us about yourself, your accomplishments and your skill sets, which you feel prepare you for this position.
03

Tell us about how you multi-task in your current/previous positions.
04

Please describe your customer service experience? Consider internal and external customers in your response.
05

Describe your experience working with Customer Information Systems.
06

Do you have a college degree? If yes, what was your major?
07

Please describe your experience working in the public sector.
08

Please describe your experience working with automated accounting systems.
09

Please describe your experience working with Microsoft Suite ( Outlook, Word, Excel and PowerPoint)
10

Please describe your work experience providing support to multiple divisions/departments.
11

Do you have experience working with document management systems? If yes, please describe.
Required Question

About the Company

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HANOVER COUNTY, VA