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Administrative Assistant

L.A. Insurance

Birmingham, MI

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JOB DETAILS
SKILLS
Administrative Skills, Administrator Documentation, Billing, Calendar Management, Communication Skills, Corporate Policies, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, High School Diploma, Insurance, Leadership, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Order Supplies, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Regulations, Reporting Skills, Service Delivery, Telephone Skills, Writing Skills
LOCATION
Birmingham, MI
POSTED
1 day ago

About Us:

L.A. Insurance is a leading provider of affordable insurance solutions, offering auto, home, renters, and commercial coverage. We are committed to delivering excellent customer service and supporting our agents and clients with efficient, reliable operations.

Position Summary:

We are seeking a detail-oriented and organized Administrative Assistant to support daily office operations for executive teams. This role is essential in ensuring smooth workflow, providing administrative support to staff, and delivering excellent service to clients.

Key Responsibilities:

· Provide direct administrative support to executive leadership, ensuring efficient day-to-day operations

· Manage and maintain executive calendars, including scheduling, prioritizing, and coordinating meetings and appointments

· Serve as a primary point of contact for internal and external communications on behalf of the executive team

· Screen and direct incoming phone calls and emails with a high level of professionalism and discretion

· Coordinate meetings, including preparing agendas, materials, and follow-up action items

· Prepare reports, presentations, correspondence, and other high-level administrative documents

· Maintain organized and confidential files, records, and documentation

· Assist with processing payments and handling sensitive billing inquiries

· Order office supplies and oversee inventory to support executive and office needs

· Ensure compliance with company policies, procedures, and regulatory standards

Qualifications:

  • High school diploma or equivalent (associate’s degree preferred)
  • 3-4 years of administrative or office support experience
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Customer service-oriented mindset
  • Ability to handle confidential information with discretion

Preferred Qualifications:

  • Experience in the insurance industry or a related field
  • Familiarity with insurance software or CRM systems

Work Environment:

  • Office-based role with standard business hours
  • Fast-paced environment requiring attention to detail and efficiency

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays

About the Company

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L.A. Insurance