Posting Details
Posting Details
Working Title Administrative Assistant and Graduate Program Support Technician Position Number 01166A Department ENGLISH Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category F Administrative Support (Clerical & Sales) Job Description
This position supports the general administrative needs for department chair and associate chairs. Assists the department chairs with daily activities in order to carry out their leadership and management responsibilities. Provides project coordination and works collaboratively with supervisors to meet emergent challenges and needs. The position also provides office support for all English graduate programs by maintaining student records, managing budgets and accounting requirements, and providing centralized office support for graduate programs. Works as part of the English department administrative team, supporting other program technicians as needed to accomplish office functions in a timely manner.
Type of Recruitment Knowledge, skills and abilities
Demonstrated knowledge of modern office procedures and tools (Microsoft Office Suite, Banner, etc) and strong knowledge of customer service, problem resolution, and management techniques for effective and successful departmental operations.
Effective oral and written communication skills with a demonstrated ability to draft and prepare correspondence, reports, spreadsheets, and complete special projects. Strong critical thinking skills required that enable independent decision making, problem solving, and initiating and carrying out projects.
Demonstrated ability to coordinate and plan administrative support activities and to prioritize and manage multiple projects simultaneously while producing quality, timely work. Demonstrated ability to promote efficient workflow and to interpret and apply university policies and procedures. Demonstrated ability to communicate effectively with professional and para-professional staff, faculty, students, and external agencies/individuals who may seek assistance from the department. Demonstrated effectiveness working in team setting.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable experience in a higher education environment. Considerable office management experience, including budgetary and administrative support experience. Considerable experience with budgeting, ordering, expense management, and budget reconciliation. Working experience with effective record management.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Any equivalent combination of training and experience indicating knowledge of academic programs, client service and office management experiences (including Banner budget certification and/or experience), preferably in an institution of higher education.
Conditions of Employment
This is an on-campus position.
Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 34,000
Posting Detail Information
Job Requisition Number S03350 Job Open To General Public Open Date 06/29/2026 Close Date 07/31/2026 Open Until Filled No Special Instructions Summary
Please attach a resume and cover letter. Candidates have the option of providing a list of at least 3 professional and/or educational references at time of application.
Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page https://www.odu.edu/arts-letters Department Home Page https://www.odu.edu/english Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
(Open Ended Question)
Do you have demonstrated ability to create spreadsheets to maintain budgets and to design and produce reports?
Yes
No
Are you able to work effectively with people, perform under pressure, and meet deadlines?
Yes
No
Are you able to complete work assignments in a timely fashion while multi-tasking?
Yes
No
Applicant Documents
Required Documents
Optional Documents