Administrative Admissions Assistant/Medical Records

**Now Offering DailyPay**

Inspired by faith we strive to enrich individual life journeys for all by providing high quality service in a cheerful, timely manner and by communicating, coordinating, and cooperating with others to attain goals.

Essential Functions and Responsibilities: 

• Responsible for organizing, planning, and directing the medical records section as directed by the Director of Nursing in accordance with established policies and procedures.
• Maintains all new and re-admissions by assuring that all record information is complete and accurate.
• Responsible for assuring that history, physicals, and discharge records are current and accurate on all residents.
• Answers inquiries concerning medical records functions and prepares correspondence as necessary.
• Maintains confidentiality of all pertinent resident care information to assure that resident rights are protected, releasing information only as required by established policies and procedures.
• Retrieves information from records as authorized/required for insurance companies, Medicare, physicians, and other authorized personnel while maintaining confidentiality.
• Collects, assembles, checks, codes, and files resident charts and records according to established procedure.
• Responsible for proper storage and filing of medical records by assuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
• Responsible for period auditing of all current residents' charts and reporting problems.
• Assists with unit calendar and transportation scheduling in a cooperative manner.
• Orders, maintains inventory, and bills all ancillary services to all payment methods working with the Director of Nursing to maintain supplies adequately and budget in line.
• Maintenance slips are completed and delivered to campus center as indicated.
• Understands the relationship of this job to the facility mission and to other jobs in the facility.
• Willingly works with coworkers, supervisors and staff from other departments to solve problems and to improve processes and services in regards to medical records maintenance.
• Participates on facility/department committees and task forces.
• Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments.
• Meet with Residents/Patients and family to process all paperwork for admissions
  • Ability to interpret informational forms required for all new admissions and respond to questions.
• Provide support for the Marketing/Admissions staff.
• Enter admission data into Point Click Care (Operating Systems)
• Conduct tours of Nursing Areas
• Maintain resident and employee's rights and confidentiality.
• Interact positively with residents, family members, employees and visitors under a variety of conditions and circumstances.
• Maintain supply of Information Packets
• Process documents including letters, memos, minutes, residents Telephone Directory, Residents' Manual, Admission Forms, etc., upon request.
• Process all paperwork for admissions for new residents
• Follows all established policies and guidelines/procedures including federal and state regulations to assure that quality resident care is maintained.
• Asks for help and support of own work efforts when appropriate.
• Instances of absence and tardiness are within acceptable levels.
• Willingness to work extra shifts and overtime when asked is demonstrated.
• Willingness to accept changes in schedule and work assignments is demonstrated.
• Consistent effort and attention to work results in quality service and performance.
• Ways to improve work processes, efficiency, and quality are identified and discussed with the supervisor and other appropriate staff members.
• An effort to improve job skills, knowledge and performance is evident.
• Established personnel, department and facility policies are followed.
• Attends mandatory educational programs identified by the facility.
• Organization of files and desk material is orderly.
• Sensitivity to emotional, spiritual and practical needs of resident, families, guests and staff members is demonstrated in all interactions.
• Positive feedback and comments about the quality of work and effort have been offered by residents, families and coworkers.
• Priorities, schedule and effort is adjusted to meet specific customer needs.
• Problems related to safety, cleanliness and comfort of resident and work areas are reported and/or corrected.
• Universal Precautions and Infection Control techniques are followed.
• Understanding own role facility safety plans and procedures related to fire, weather and other disasters is demonstrated.
• Maintains resident rights and confidentiality.

Education:  High School Diploma or equivalent.

Experience: 

• Must be familiar with UltiPro to complete payroll and run reports.  Previous office or scheduling related experience preferred.  Knowledge in health care industry preferred.
• Previous experience in long-term health care facility preferred.  The holder of this position should have relevant experience and social service and or customer service training.

Knowledge/Aptitude:

• Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset.
• Must be detailed oriented, have knowledge of medical terminology and have excellent literacy and writing, documentation, communications and interpersonal abilities.
• Must be able to use tools and equipment required.
• Must be capable of functioning independently under supervision of RN.
• Must be able to work with numerous distractions and interruptions and have a high degree of flexibility.

BENEFITS*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirements Savings with a 401(k) or 403(b) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Assistance

*Some benefits are based on hours worked

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Administrative Admissions Assistant/Medical Records at Otterbein!