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Admin & Fiscal Support Specialist

University of Hawai'i

Honolulu, HI

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Billing, Business Administration, Communication Skills, Content Management Systems (CMS), Customer Relationship Management (CRM), Customer Service Operations, Customer Support/Service, Detail Oriented, Documentation, Event Management, Federal Laws and Regulations, Higher Education, Identify Issues, Information Technology & Information Systems, Internet Application, Intranet, Knowledge Base, Logistics, Microsoft Office, Multitasking, Onboarding, Operational Support, Operations Processes, PC (Personal Computer) Systems, People Management, Policy Development, Presentation Software, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Project Management Software, Project/Program Coordination, Project/Program Management, Protective Services, Regulations, Reporting Skills, Security Policy, Software Licenses, State Laws and Regulations, Statistics, Status Reports, Systems Maintenance, Technical Support, Time Management, Travel Planning, Wiki, Word Processing, Writing Skills
LOCATION
Honolulu, HI
POSTED
2 days ago
Salary: See Position Description
Location : UH Manoa, Honolulu, HI
Job Type: Full-Time Permanent
Job Number: 2026-01258
Department: Information Technology Services System
Division: Client Service and Operations Center
Opening Date: 07/06/2026
Closing Date: 7/20/2026 11:59 PM Hawaii
Position Number:: 0081856
Description
Title: Admin & Fiscal Support Spec

Position Number: 0081856

Hiring Unit: Information Technology Services, Client Service and Operations Center

Location: UH System Offices

Date Posted: July 6, 2026

Closing Date: July 20, 2026

Band: A

Salary :

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent
Duties and Responsibilities (*denotes Essential Functions):
  1. *Provide administrative, program, and general office support in the Information Technology Services (ITS) Client Service and Operations Center (CSOC) group.
  2. *Assist with logistics, coordination, and administrative support related to onboarding and offboarding CSOC full time and student employees.
  3. *Assist with scheduling of full-time staff to meet operational requirements.
  4. *Recruit, retain, evaluate, and manage student employees and provide direction to them. Schedule students to meet operational requirements.
  5. *Assist with recording, tracking, and invoicing UH units for services and software licensing offered through CSOC.
  6. *Assist with planning and coordinating events, presentations, and projects, including responsibility for logistics, travel planning, communications, and recordkeeping.
  7. *Maintain effective communication with staff, management, and executives at both internal and external organizations as required to support ITS.
  8. *Create, update, and maintain communication content for the broad University community and ITS employees across various media, including the public ITS website, the ITS employee Intranet, wiki spaces, and ITS-managed knowledge bases.
  9. *Assist with collecting, processing, and providing preliminary analyses, summaries, and reporting of data used for planning, decision making, and policy purposes.
  10. Assist program and project managers with project administrative tasks, including but not limited to meetings, status and project reports, and presentations.
  11. Develop and maintain recordkeeping systems.
  12. Prepare and maintain documentation of operating procedures and practices.
  13. Other Duties As Assigned
Minimum Qualifications
  1. Possession of a baccalaureate degree in Liberal Arts, Business Administration or related field and 0 year(s) of progressively responsible professional experience with responsibilities for N/A; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  2. Functional knowledge of principles, practices and techniques in the area of support services and customer relationship management demonstrated by knowledge, understanding and ability to apply concepts, terminology.
  3. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with project coordination and/or program management.
  4. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of project coordination and/or program management.
  5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
  6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
  7. Demonstrated ability to operate a personal computer, apply word processing software, and use productivity software such as Google Workspace, particularly Gmail, and the Microsoft Office suite of software.
  8. Demonstrated ability to effectively multitask and meet deadlines.
  9. Demonstrated ability to work with a broad range of constituents and peers.
  10. Demonstrated attention to detail.
  11. Experience managing communication to broad audiences across multiple media.
  12. Ability to work a flexible or variable work schedule as required to support project or operational activities.
  13. Ability to accept and follow simple and complex instructions.
Desirable Qualifications
  1. Additional years of experience in project coordination/management or administrative services.
  2. Familiarity with software for web content management.
  3. Familiarity with software for presentations and project management.
  4. Experience working with information technology organizations.
  5. Knowledge of the University of Hawaii and Information Technology Services organizational structure & services.
  6. Work experience in a higher education institution.
  7. Experience supervising and coordinating work efforts for employees.
To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents.

Note: If you have not applied for a position before using NeoGov, you will need to create an account.

Applicants must submit the following:
  1. Cover Letter indicating interest in the position and how the minimum and desirable qualifications are met;
  2. Resume;
  3. The names and contact information (telephone number and email addresses) of at least three (3) professional references;
  4. Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents.

Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.
Inquiries:
808-956-9098;
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:

About the Company

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University of Hawai'i

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