ADC Manager, ADC Monitoring & Observability

Seeking a Leader to expand the AWS Monitoring & Observability team in Bellevue, Washington!

Would you like to implement innovative cloud computing solutions and solve the world"s most complex technical problems? Do you have a deep passion and desire to engineer and operate the world"s largest cloud computing infrastructure to build a better world for future generations?

AWS established a specialized group of service teams responsible for the work we are doing in support of the U.S. Intelligence Community. We are building some of the largest distributed systems in the world, and we need adaptable people to help us implement and operate them.

Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don't toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

At Amazon, we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business, operations, and engineering and identify how to deliver outcomes where the solution isn't understood yet. As a ADC Manager, you will be be familiar with the technical implementation of creating, securing, deploying, maintaining, simplifying, and safely deprecating software through development and production environments. With this perspective, you drive identification of operational excellence improvements and drive adoption across the organization. You will excel at hiring and developing other Amazon Dedicated Cloud Engineers technical skill and review and improve their work. You will grow leaders in your organization to identify manual actions and relentlessly drive improvements through elimination of process, creation of automation, or escalation through owning teams to drive a better experience for our Builders.

We need a technical, detail-oriented operations leader focused on operational excellence to drive best operational practices through the business. You will excel at hiring and developing systems level engineers. You will grow leaders in your organization and lead a charter that grows as your organization grows.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

As a leader you will:

• Hire, motivate, mentor and develop a team of engineers, promoting growth and opportunity
• Define the structure and strategy for the team determining the right mix of engineers and where they need to be allocated to meet the business goals.
• Establish a roadmap and successfully deliver engineering solutions that execute that vision. Your roadmap influences the organizational goals and you are involved in the yearly planning process.
• Provide your team with the necessary support to take responsibility for team systems end-to-end (design, code quality, system health).
• Develop senior engineers promoting growth and opportunities to demonstrate higher level role scope, impact, complexity, and leadership.
• Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
• Be an operational leader: Take a data driven approach consistently utilizing metrics to measure performance gaps and increase productivity by improving processes at the local level while driving improvements on the global scale.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Work/Life Harmony

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.