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Acquisition Specialist - State Farm Agent Team Member

Linda MacDonald - State Farm Agent

Canton, OH

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JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Fast Food, Insurance, Licensing, Maintain Compliance, Marketing, Needs Assessment, Organizational Skills, People Management, Problem Solving Skills, Regulations, Regulatory Compliance, Revenue Growth, Sales, Sales Prospecting, Service Delivery, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Canton, OH
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Acquisitions Specialist – Service Focused with Sales Opportunity
Linda MacDonald State Farm
2645 Cleveland Ave NW
Canton, OH 44709-3301
Full-Time | In-Office


Deliver Great Service. Build Relationships. Grow Into Sales.


Linda MacDonald State Farm is seeking a service-driven Acquisitions Specialist who enjoys helping people, building relationships, and is open to growing into a sales-focused role. This position is ideal for someone who leads with customer care, communicates effectively, and can identify opportunities to recommend additional coverage when it benefits the customer.


If you are customer-focused, organized, and motivated to grow within the insurance industry, this is an excellent opportunity to build a long-term career in a supportive agency environment.


Licensing Requirement (Job Contingent)


This position is contingent upon obtaining required insurance licenses.


• Property & Casualty license must be obtained prior to your Day 1 start (full support provided)
 • Life & Health license must be obtained within 90 days of your start date
 • We provide guidance, resources, and support to help you successfully complete the licensing process


Role Overview


As an Acquisitions Specialist, you will focus on customer interaction, outreach, and relationship-building, while supporting agency growth through thoughtful, needs-based conversations. This role starts with a strong service foundation and includes the opportunity to develop sales skills over time.


Success in this role is measured by customer engagement, activity, and contribution to both service and growth initiatives.


Key Responsibilities


Engage with prospective and existing customers through calls, emails, and outreach


Provide a positive, helpful customer experience in every interaction


Build and maintain relationships to support long-term retention and trust


Follow up on leads, referrals, and marketing opportunities


Assist in identifying customer needs and recommending solutions when appropriate


Schedule appointments and support agency growth initiatives


Maintain accurate records of customer interactions and activity


Collaborate with team members to support office goals and customer satisfaction


Ensure compliance with agency standards and applicable regulations


Qualifications


Strong customer service mindset with excellent communication skills


Ability to build relationships and establish trust quickly


Organized and detail-oriented with strong multitasking abilities


Comfortable engaging in conversations and learning sales skills


Positive, team-oriented attitude


Ability to work in a fast-paced environment


Prior customer service, outreach, or sales experience preferred


Ability to meet licensing requirements outlined above


What We Offer


Competitive base salary plus performance-based incentives


Full support through the licensing process


Ongoing training and professional development


A collaborative, service-focused team environment


Opportunities to grow into a sales-focused role within the agency


Equal Opportunity Employer


Linda MacDonald State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.


Ready to Start a Career with Growth Potential?


If you enjoy helping people, building relationships, and are interested in growing into a sales role, apply today to join Linda MacDonald State Farm.

About the Company

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Linda MacDonald - State Farm Agent