Accounts Specialist (A/P & A/R)

Accounts Specialist (A/P & A/R)

Are you a detail-oriented numbers person who loves seeing a project through to the finish line? Are you comfortable and professional on the phone, especially when discussing payments with customers. Do you have a passion for excellence, supporting teams, and delivering exceptional customer experiences?

Join SERVPRO® Team Cuthbertson as an Accounts Specialist, where you’ll play a vital role in our financial success and ensure smooth office processes and effective accounts management.

In this role, you will primarily handle Accounts Payable and Accounts Receivable along with general bookkeeping support. We are seeking an organized and detail-oriented professional who excels in customer contact and communication.

Key Responsibilities

• Perform collection activities daily providing professional follow-up on outstanding balances with customers
• Maintain an average collections below 45 days
• Record payments to customer accounts with daily deposits
• Prepare electronic payments and checks for approval
• Reconcile expenses and credit card statements
• Maintain clean and organized financial records within QuickBooks Enterprise
• Assist with bank reconciliations
• Ensure financial digital and physical files are organized and up to date

Qualifications

• High school diploma or GED required. Associate’s degree in business, accounting, or a related field is preferred.
• Demonstrated experienced in a similar A/P, A/R, or bookkeeping role
• Direct experience with collection activities
• Working knowledge of Excel and QuickBooks Enterprise or similar accounting software
• Ability to successfully complete a background check, drug screen, and clean driving record; subject to applicable law.
• Ability to successfully complete a background check, drug screen, and clean driving record; subject to applicable law.

What We Offer

• Competitive compensation
• Promotion opportunities through defined learning paths, training, and professional development.
• Paid vacation and sick time, 9 paid holidays.
• 401(k).
• Medical, dental, vision and workplace insurance benefits.

About Us

Founded in 2008 by Jeff and Jessica Cuthbertson in Chattanooga, TN, SERVPRO® Team Cuthbertson has quickly become a leading force in the restoration industry. Since our inception, we've expanded our footprint beyond Chattanooga, with successful franchise locations in Knoxville, TN, and throughout Orlando and Central Florida. With 16 franchise locations currently operating, we are proud to be among the largest franchise operators in the Southeast.

Our Mission: To restore property and peace of mind to our customers - while providing value to our clients, creating opportunities for our employees, and contributing to our communities. We strive to be the premier restoration company in our markets.

Our Commitment: Driven by a passion for excellence, we deliver top-quality services in every project. Our dynamic and inclusive company culture is built on mutual respect, collaboration, and empowerment. We recognize that our employees are the cornerstone of our success and are dedicated to their ongoing development through continuous training and improvement.

More Than Restoration: At SERVPRO® Team Cuthbertson, we're committed to restoring lives and building lasting relationships. Our compassionate approach goes beyond property damage, providing support and guidance to our clients during challenging times.

Join Us: As we continue to grow, learn, and serve, we invite you to join us on our journey. Together, we can make a difference in the lives of those we serve, with unwavering dedication and integrity.