Accounting Close, Accounts Receivable, Billing, Communication Skills, Credit Cards, Credit Processing, Credit and Collections, Customer Relations, Detail Oriented, HVAC, Intuit Quickbooks, Maintenance - HVAC, Maintenance Services, Organizational Skills, Past Due Accounts, Presentation/Verbal Skills, Reconciliation, Reporting Skills, Time Management, Track Customer Issues, Writing Skills
We are seeking an experienced Accounts Receivable Specialist with a strong background in the HVAC industry to manage customer billing, collections, and account reconciliation. This role requires hands-on experience with maintenance/service agreement billing and QuickBooks Online. This is a fully in-office position and is not eligible for remote or hybrid work.
Key Responsibilities
- Manage full-cycle accounts receivable, including invoicing, posting payments, and account reconciliation
- Handle billing and collections related to HVAC service work and maintenance plans
- Monitor aging reports and follow up on past-due accounts
- Process credit cards, ACH, and check payments accurately and timely
- Maintain accurate customer records in QuickBooks Online
- Work closely with service, dispatch, and management teams to resolve billing discrepancies
- Prepare AR reports and assist with month-end close as needed
- Provide professional, customer-focused communication regarding billing inquiries
Required Qualifications
- Minimum 2 years of Accounts Receivable experience in an HVAC company
- Direct experience billing HVAC maintenance or service plans
- Proficient in QuickBooks Online (required)
- Strong understanding of HVAC invoicing, service tickets, and customer accounts
- Excellent attention to detail and organizational skills
- Strong written and verbal communication skills
- Ability to work independently in a fast-paced, in-office environment
Work Environment
- 100% in-office position
- Standard business hours