Accounts Receivable, Armenian Language, Billing, Billing Software, Credit and Collections, Detail Oriented, English Language, Head of Finance, Healthcare, Interpersonal Skills, Medical Billing, Microsoft Office, Negotiation Skills, Problem Solving Skills, Reconciliation, Record Keeping, Telephone Skills
Reports to: Chief Financial Officer
Employment Status: Full-time
Classification: Non-exempt
Location: Van Nuys, CA
Work Location: On-site
Work Hours: Monday to Friday, 9:00am – 5:30pm PST
Position Summary:
WeareseekinganexperiencedAccountsReceivableSpecialisttojointhefinanceteamofourmedical billing company. This role requires a strategic professional who can manage high-value accounts with professionalism and persistence. The ideal candidate combines excellent interpersonal skills with a results-driven approach to collections, maintaining composure while pursuing outstanding balances effectively.
Key Responsibilities:
- Manage and collect on high-value accounts ranging from $50,000 to $500,000 per customer
- Conduct outbound collection calls to healthcare facilities
- Navigatecomplexconversationswithchallengingstakeholderswhilemaintainingprofessional relationships
- Negotiate payment plans and settlements on large outstanding balances
- Research and resolve billing disputes, denials, and payment discrepancies
- Document all collection activities and maintain accurate account records
- Escalate unresolved issues to management when appropriate
- Collaborate with billing and operations teams to prevent future payment delays
Required Qualifications:
- Minimum 3-5 years of accounts receivable or collections experience
- Proven track record managing accounts with balances of $50,000 or higher
- Experience working with difficult or unresponsive clients and achieving positive outcomes
- Medical billing or healthcare revenue cycle experience strongly preferred
- Exceptional phone presence with ability to remain composed under pressure
- Strong negotiation skills with a persistent, results-oriented mindset
- Excellent problem-solving abilities and attention to detail
- Proficiency with billing software and Microsoft Office Suite
Ideal Candidate Characteristics:
- Maintains professional composure while pursuing collections aggressively
- Comfortable having difficult conversations and handling objections
- Self-motivated with strong sense of urgency
- Demonstrates resilience and doesn't take rejection personally
- Strategic thinker who can assess situations and adapt approach accordingly
- Strong work ethic with commitment to achieving collection goals
- Bilingual English & Armenian required
Benefits:
- 401(k) plan with matching contributions
CodeMax is a participating employer in the federal E-Verify program.