Accounting, Accounts Receivable, Billing, Billing Records, Cargo/Freight, Communication Skills, Credit and Collections, Customer Support/Service, Detail Oriented, Disability Insurance, Documentation, ERP (Enterprise Resource Planning), Finance, High School Diploma, Life Insurance, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Organizational Skills, Past Due Accounts, Problem Solving Skills, Reconciliation, Sales, Sales Management, Team Player, Time Management, Track Customer Issues, Vision Plan, Warehousing
At TA Services, we dont just move freight we move business forward. Since 1986, weve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.
What sets us apart? Our people! At TA, culture isnt an afterthought its a competitive advantage. Were intentional about building a workplace where youre supported, challenged, and equipped to grow. From day one, youll get the tools, training, and trust to unlock your full potential.
We believe when the right people live the right values, theres no limit to what we can achieve. If youre driven, collaborative, and ready to win, youll fit right in.
Heres what drives us:
- People First We lead with care, connection, and respect.
- Service Our customers, carrier partners, and team members deserve nothing less than excellence.
- Safety Built into every move we make.
- Results High standards. Real outcomes.
- Innovation We push boundaries and never settle.
Sound like the kind of team you want to be part of? Lets take a closer look at the role.
Key Responsibilities
- Process and review customer invoices to ensure billing accuracy and completeness of required documentation.
- Monitor accounts receivable aging reports and follow up on outstanding balances to support timely collections.
- Communicate with customers regarding billing inquiries, payment discrepancies, and past-due invoices.
- Collaborate with operations, sales, and account management teams to resolve billing and documentation issues.
- Maintain accurate customer records, payment details, and supporting documentation within accounting and ERP systems.
Work Environment
- Office-based position in a professional, climate-controlled environment
- Frequent use of computers, phones, and office equipment
- Fast-paced environment requiring multitasking, organization, and attention to detail
- Regular interaction with internal departments and external customers
Education
- High school diploma or equivalent required
- Associate degree in Accounting, Business, Finance, or related field preferred
Experience
- Minimum 13 years of experience in accounts receivable, billing, collections, or related administrative/accounting roles preferred
- Experience in transportation or logistics industry is a plus
- Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
- Familiarity with accounting or ERP systems such as McLeod preferred
- Strong understanding of billing processes, collections procedures, and customer account management
Personality Traits
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Dependable and self-motivated
- Strong organizational and time management abilities
- Problem-solving mindset with the ability to handle sensitive situations professionally
- Ability to work independently and collaboratively within a team environment
Pay/Benefits/Perks
- $21-$23/hr
- Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
- Medical, Dental, Vision, Life Insurance, Disability
- Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
All your information will be kept confidential according to EEO guidelines.