Accounting, Accounts Receivable, Accounts Receivable Management, Background Investigation, Card Processing, Communication Skills, Computer Maintenance, Corporate Policies, Credit Processing, Credit Reports, Customer Support/Service, Distribution Channel, Documentation, ERP (Enterprise Resource Planning), File Maintenance, Finance, Financial Reporting, Financial Statements, High School Diploma, ISO 14001, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Past Due Accounts, Policy Development, Problem Solving Skills, Procedure Development, Project Tracking, QS 9000, Record Keeping, Request for Information (RFI), Resolve Customer Issues, Sales, Time Management, Track Customer Issues
Job Summary
The Accounts Receivable Resolution Specialist will maintain accounts receivable in accordance with established policies, practices, and procedures in a manner that will result in maximum sales, sound receivables, and the prompt conversion into cash with a minimum of past-due balances and bad debt loss.
Job Responsibilities
- Review reports for delinquent accounts, contact customers regarding payments, resolve issues with problems, keep records, and follow up as needed to be certain commitments are met.
- Forward and follow-up deductions with Customer Service Reps.
- Work with the sales department to involve sales reps when needed to resolve problem accounts.
- Set up and maintain customer computer records.
- Run D&B reports and send references for new customers if necessary.
- Establish and maintain credit limits within authorized level for new and established customers.
- Maintain file of active credit applications in a manner which ensures timely turnaround of new orders.
- Process credit card transactions.
- Reply in writing to requests for information concerning our customers from other suppliers.
- Assist in maintaining HellermannTyton's QS9000/ISO14001 certification by supporting: Corporate policies, procedures, work instructions and required documentation.
Other Functions
- Act as backup to Credit Manager within designated boundaries during his/her absence
- Other duties may be assigned
Success in this role will require
- Ability to read trade reports, financial statements, and credit reports.
- Ability to use judgment in determining disposition of customer issues.
- Ability to communicate effectively both verbally and in writing.
- Ability to track work of individuals responsible for resolving deductions and advising Credit Manager of issues.
- Proficiency in Microsoft Office products (Word, Excel, Outlook)
- ERP system experience preferred
What Youll Bring
- High School Diploma Required
- Associates degree with emphasis in finance or accounting
- In lieu of an Associates degree, 3 years of credit experience, preferably working with customers and distributors in a manufacturing environment
By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.