Accounts Receivable Lead

EG Professional

  • Hastings, MI
  • 2 days ago

    Highlights

    This role partners closely with Sales, Customer Service, and Finance to improve cash flow, reduce aging balances, strengthen customer relationships, and ensure accurate financial reporting. The Accounts Receivable Lead drives the company's accounts receivable function by leading invoicing, collections, cash application, dispute resolution, and customer account management.

    Numbers & Facts

    LocationHastings, MI

    Description

    Accounts Receivable Lead 

    Role Summary 
    The Accounts Receivable Lead drives the company's accounts receivable function by leading invoicing, collections, cash application, dispute resolution, and customer account management. This role partners closely with Sales, Customer Service, and Finance to improve cash flow, reduce aging balances, strengthen customer relationships, and ensure accurate financial reporting. 

    Key Responsibilities 

    • Lead daily AR operations, ensuring timely and accurate invoicing, cash application, collections, and account maintenance. 

    • Manage and resolve customer billing issues, deductions, disputes, and payment discrepancies. 

    • Drive collection efforts to reduce past-due receivables and improve overall AR performance. 

    • Monitor aging reports, account activity, and collection metrics to identify risks and opportunities. 

    • Collaborate with Sales, Customer Service, and customers to resolve payment obstacles and maintain positive business relationships. 

    • Oversee account reconciliations, cash posting accuracy, and support month-end and year-end close activities. 

    • Develop and mentor AR team members while improving processes, controls, reporting, and automation opportunities. 

    • Support audits, compliance requirements, and ERP system enhancements. 

    What Success Looks Like 

    • Reduced past-due receivables and improved cash flow. 

    • Accurate customer accounts, cash application, and aging reports. 

    • Strong cross-functional partnerships that quickly resolve payment issues. 

    • Continuous improvement of AR processes, controls, and reporting. 

    Qualifications 

    • Associate degree in Accounting, Finance, Business Administration, or related field; Bachelor's degree preferred. 

    • 5+ years of progressive Accounts Receivable experience, preferably in manufacturing. 

    • Strong knowledge of collections, cash application, reconciliations, and financial controls. 

    • Experience with ERP systems, customer portals, electronic payment platforms, and advanced Excel. 

    • Excellent analytical, communication, problem-solving, and organizational skills. 

    Core Competencies 

    • Drives Results 

    • Decision Quality 

    • Develops Talent 

    • Plans & Aligns 

    • Directs Work 

    • Manages Conflict 

    Why Join Us? 

    This is an opportunity to lead a critical financial function, influence process improvements, partner with key business leaders, and drive measurable impact on the company's cash flow and financial performance.

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