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Accounts Receivable Clerk / Billing Specialist

Waste Connections

Norfolk, VA

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JOB DETAILS
SKILLS
Accounting, Accounts Receivable, Billing, Communication Skills, Credit Analysis, Credit and Collections, Customer Relations, Customer Support/Service, Detail Oriented, Financial Analysis, Financial Control, Healthcare, Legal, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Improvement, Psychiatry and Mental Health, Reconciliation, Sales, Scholarship, Stock Purchase Plans, Time Management, Writing Skills
LOCATION
Norfolk, VA
POSTED
30+ days ago
Bay Disposal looking for an Accounts Receivable Clerk/ Billing Specialist at our Norfolk, VA location. We need a detail‑oriented Accounts Receivable Clerk who thrives in a fast‑paced environment and enjoys problem‑solving, improving processes, and delivering excellent internal and external customer support. If you’re ready to grow your accounting skillset with a stable, people‑first company — this is the role for you.


What You’ll Do


AR Clerk Responsibilities:


+ Reconcile AR and cash accounts with accuracy and attention to detail

+ Post customer payments in a timely manner

+ Support weekly and monthly billing processes as needed

+ Review and enter credit/debit adjustments

+ Investigate and resolve customer billing or payment discrepancies

+ Perform ad hoc analysis and support special projects assigned by the Controller


Billing Responsibilities:


+ Monitor monthly, bi-monthly, and weekly billing procedures to ensure accurate statements are generated and delivered to customers.

+ Communicate explanations of charges and open balances with customers—directly and/or through the Collections team.

+ Review billing history for accuracy. Reconcile unpaid balances when needed to correct errors.

+ Liaison between customer and sales rep with regard to pricing for both contracted and out-of-contract services.

+ Assist periodic economic price adjustments to ensure customers are notified timely.

+ Communicate issues with coworkers and managers to work toward a permanent solution and improved processes.

+ Support the overall workflow of the A/R department with daily review of activities and reports, including posting batches after confirming accuracy.


What You’ll Bring


+ 3+ years of accounting experience

+ Intermediate to advanced proficiency in Excel, Word, and Outlook

+ Strong organizational skills and ability to manage competing priorities

+ Excellent written and verbal communication skills

+ Self‑motivated mindset with a drive to improve processes and solve problems


What We Offer


+ Competitive compensation.

+ 401(k) with company match — invest in your future

+ Comprehensive healthcare: Medical, Dental, Vision

+ Employee perks including:

+ Employee Assistance & Mental Health Programs

+ Emergency Travel Assistance

+ Prepaid Legal Plan

+ Scholarship Opportunities for employees’ children

+ Employee Stock Purchase Plan

+ Employee Relief Fund

+ Insurance coverage: Life, Short‑Term Disability, Long‑Term Disability


Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.


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About the Company

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Waste Connections