Accounts Receivable & Billing Manager

If you've ever looked at an aging report and immediately started thinking about what needs to change, not just who needs to be called, this role may be a good fit for you! American Pest is looking for an Accounts Receivable & Billing Manager to lead the day-to-day operation of billing and collections while taking ownership of how quickly and accurately revenue turns into cash.

This isn't a role where you simply monitor activity. You will set expectations, enhance processes, and ensure the team prioritizes the right tasks. You'll work closely with accounting, operations, and customer service to resolve issues, reduce aging, and keep things moving. We're looking for someone who is comfortable leading a team, digging into the details when needed, and making practical changes that improve performance over time.

What You'll Get...We want to help our employees build not just a job, but a lasting career. At American Pest, you'll have access to a comprehensive benefits package designed to support your health, financial security, and work/life balance.

Health and Well-being:

• Blue Cross Blue Shield medical PPO options
• Delta Dental and Vision
• Prescription drug program
• Flexible Spending Accounts (FSA) for medical and childcare expenses
• Health Savings Plans (HSA) available with qualified plans

Financial Security:

• Competitive salary
• 401(k) Savings Plans (Traditional & Roth)
• Life insurance and short-term disability 100% company paid (with options to buy up)
• Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

• Enjoy stable, year-round employment with opportunities for growth
• Paid training
• Paid time off and eight paid holidays
• A peer-to-peer employee recognition program
• Opportunities for advancement

What You'll Do... As the Accounts Receivable & Billing Manager with American Pest,you'll lead the day-to-day operations of billing, collections, and accounts receivable, ensuring work is accurate, timely, and running as expected. You'll monitor aging and outstanding balances, step in on complex issues, and keep the team focused on the right priorities to maintain steady cash flow.You'll also review reports and dig into the data to understand performance, identify risks, and improve how the department operates. Additionally, you'll partner with accounting, operations, and customer service to resolve issues and keep things moving from invoicing through payment.Finally, you'll lead and develop your team by setting clear expectations, providing feedback, and holding people accountable to consistent standards.

Who You Are...So, what does it take to be a successful AR & Billing Manager at American Pest? For starters, you'll have 3+ years of experience as an Accounts Receivable Manager or Lead. You'll also have...

• 2- or 4-year college degree in Accounting, Finance, Business Administration, or related field (preferred)
• A strong understanding of accounting principles and financial practices
• A strong understanding and functional application of MS Office Suite
• Intermediate knowledge of Excel (multi-level sorting/filtering, working with pivot tables)
• The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused
• Strong verbal and written communication skills
• The ability to quickly learn multiple web-based software programs necessary to the essential job functions and cross-department communications
• Strong data entry skills and a high level of accuracy
• The ability to be a positive, upbeat team player
• Concern for helping people and an aptitude for making people feel important and valued
• The ability to read, write, speak, and comprehend English
• Legal eligibility to work in the U.S.

Who We Are...Founded in 1925, American Pest has built its reputation on consistency, professionalism, and doing right by our customers and employees for nearly a century. Based in Fulton, MD, we've grown steadily over time and now employ more than 425 people across the region. Our success isn't driven by shortcuts or quick wins but by dependable people who take pride in their work and show up every day committed to doing things the right way.

American Pest is part of Anticimex, a global pest control organization focused on modern, responsible pest management. Together, we value long-term thinking, ethical practices, and continuous improvement. Our culture emphasizes teamwork, accountability, and reliability - and we invest in people who want to build a lasting career with a company that plans to be here for the long haul.

Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps:

1. Application submission
2. Short phone interview
3. Schedule an interview and complete our full application
4. Interview in person at one of our five office locations in Columbia, MD; Frederick, MD; Springfield, VA; Richmond, VA; or Troy, VA.
5. Emailed offer letter, which is contingent on step 6; tentative start date set
6. Criminal background check/drug screening/reference check
7. Official start date confirmed
8. Welcome!

EOE/M/F/Vet/Disabled

American Pest is a Drug-Free Workplace