Accounts Payable, Billing, Billing Records, Clinical Support, Communication Skills, Customer Service Operations, Customer Support/Service, Documentation, ERP (Enterprise Resource Planning), External Audit, Financial Management, Healthcare, Internal Audit, Interpersonal Skills, Leadership, Microsoft Office, Microsoft Product Family, Oracle, Patient Care, Peoplesoft, Problem Solving Skills, Process Improvement, Purchase Orders, Quality Management, Record Keeping, Supply Chain, Time Management, Vendor/Supplier Relations, Vendor/Supplier Selection, Writing Skills
SUMMARY:
Brown University Health (BH) employees are expected to embrace and successfully role model our Shared Values of Compassion, Accountability, Respect, and Excellence; as these values guide our everyday actions with patients, customers, and one another.
Under the supervision of BH Finance and Supply Chain Leadership - Supplier Accounts Specialist is responsible for the accurate and timely processing of supplier invoices and payment requests in support of clinical and non-clinical operations, continually driving to improved quality and greater efficiency. Performance must provide a high-level of customer service and operational support to the caregivers and departments Supply Chain supports across BH facilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works closely across supply chain functions and with BH stakeholders to maintain effective supplier relationships and support uninterrupted patient care:
- Reviews and processes supplier invoices and other internal and external payment requests with a high level of accuracy.
- Ensures invoices are matched with purchase orders and supporting documentation.
- Resolves issues, exceptions, and discrepancies promptly.
- Effectively communicates with suppliers to verify billing accuracy and respond to payment inquiries.
- Collaborates with requestors to verify the receipt and usage of orders, as necessary.
- Monitors statements and outstanding balances for aging payment requests.
- Fervently maintains applicable records and files per standard processes and policy.
- Supports internal and external audits, if requested.
- Performs other duties and responsibilities as required including duties of peers to assist with workload.
- Refers specific complex problems to leadership when clarification or guidance is required.
SKILLS/KNOWLEDGE
- Microsoft Office products, especially Excel
- Communication skills (verbal, written, visual)
- Adaptability and problem-solving skills in a fast-paced environment
- People skills to effectively represent BH and Supply Chain in interactions with all levels of personnel within and outside the organization.
EXPERIENCE:
- Associate Degree or equivalent combination of education, training, and experience
- Familiarity with healthcare procurement systems and supplier requirements is preferred
- Experience with ERP systems (e.g., Oracle, Workday, PeopleSoft, or Epic) is an advantage.
SUPERVISORY RESPONSIBILITY:
None
Pay Range:
$20.96-$34.61
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903
Work Type:
M-F 8:00am-5:00pm
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No