Accounting Service Coordinator

Kforce has a client in Grand Rapids, MI, that is seeking an Accounting Service Coordinator.

Responsibilities:

• Monitor customer accounts to identify overdue payments and take appropriate action to resolve delinquent accounts
• Contact customers to collect outstanding payments through phone calls, emails, and written correspondence
• Respond to billing inquiries from customers, internal teams, and other stakeholders
• Investigate and resolve billing discrepancies or disputes, coordinating with relevant departments
• Maintain accurate records of all communications and transactions related to collections activities
• Ensure electronic invoices are processed accurately and efficiently; Timely resolve any rejections
• Provide customer account updates in preparation of monthly management reporting package related to invoicing and analyzing results
• Stay up to date with industry regulations and best practices in credit and collections