Accounting, Accounting Software, Accounts Payable, Address Management, Communication Skills, Credit Analysis, Credit Cards, Credit Processing, Credit Risk, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Finance, Financial Management, Financial Operations, Financial Transactions, High School Diploma, Identify Issues, Interpersonal Skills, Logistics, Microsoft Excel, Microsoft Office, Organizational Skills, Partner Sales, Parts Sales, Problem Solving Skills, Process Management, Resolve Customer Issues, Team Player, Transaction Processing/Management, Vision Plan
LOCATION
Charlotte, North Carolina
POSTED
10 days ago
Job Summary
Empire Auto Parts is a leading aftermarket collision auto part distributor, dedicated to providing top-quality products and exceptional customer service. The Accounting Clerk role is an individual who is a meticulous and experienced member of the finance team. As a key member, they play a vital role in maintaining financial accuracy and integrity. An individual with excellent problem-solving skills, and the ability to handle customer inquiries in a professional manner. Experience in accounting, cash handling, or customer service is preferred but not essential.
Supervisory Responsibilities
None
Duties/Responsibilities
Driver Check-Out Management:
Efficiently oversee the check-out process for drivers, ensuring accuracy in all financial transactions and paperwork.
Quickly resolve any discrepancies or issues during the driver check-out process.
Cash, Check and Credit Card Handling:
Manage and process large cash, check, credit card, and other electronic payment transactions daily with high precision and security.
Reconcile cash receipts, prepare bank deposits, and adhere to strict internal control measures.
Process and document check transactions, ensuring proper authorization and documentation.
Prepare and complete end of day closing tasks.
Make payment collection calls to customers with past due balances.
Process application of credits and refund checks for customers
Review request for credit applications to determine customer is credit worthy.
Customer Service:
Handle both internal and external customer calls, providing professional and courteous service.
Address customer inquiries, resolve issues, and provide accurate information promptly.
Develop and maintain strong relationships with customers through effective communication and problem-solving.
Team Collaboration and Communication:
Collaborate with accounting and logistics teams to ensure smooth financial operations.
Partner with sales team to address any customers issues or concerns.
Communicate effectively with team members and management to address financial questions and customer concerns.
Contribute to team meetings with ideas for process enhancements and efficiency.
Required Skills/Abilities
High school diploma or equivalent.
Prior experience in accounting, cash handling, or customer service is beneficial.
Knowledge of basic accounting principles and practices.
Proficiency in accounting software and Microsoft Office Suite, especially Excel.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Trustworthiness and discretion when handling confidential financial information.
Personal/Professional Attributes
Integrity: Uphold the highest ethical standards in managing financial transactions.
Adaptability: Openness to learning and adapting to new accounts payable standards and technologies.
Problem-Solving Skills: Identify and resolve issues related to account processes.
Confidentiality: Handle sensitive financial information with discretion.
What We Offer:
Health, Dental & Vision Insurance
Health Savings Account (HSA) with Employer Contribution
Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
401K Retirement Plan with Employer Match
Paid Training
Paid Time Off
Paid Sick Days
Paid Holidays, Including 1 Floating Holiday (Your Birthday)
Weekly Pay
M-F work week; No weekends
Employee Perks:
Casual Dress Code
Teamwork Environment
Free Company Apparel
Employee Recognition
Commitment to Diversity Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.