$90,000–$110,000 Per Year
Operational Accountant (Service Center)
Salary: $90,000 – $110,000 (Direct Hire)
Location: Graham, NC (On-site | Monday–Friday, 8:00 AM–5:00 PM)
Position Overview
As the Operational Accountant, you will serve as a key financial partner for the Technical Service Center. This role goes beyond traditional accounting—you will directly support operational decision-making, drive financial accuracy, and help optimize profitability across service contracts, projects, and field operations. You will play a critical role in connecting finance with operations, ensuring data integrity, improving processes, and providing insights that support smarter business decisions.
Key Responsibilities
Financial Management & Analysis
- Manage invoicing, pricing, and profitability analysis across service projects, contracts, and sales orders
- Conduct detailed audits of Customer Maintenance Contracts, ensuring accurate renewal pricing and compliance
- Oversee collections activity, financial tracking, and reporting while clearly explaining variances and trends
- Provide actionable financial insights to support operational and leadership decision-making
Operational Finance & Process Optimization
- Partner with operations to support inventory reconciliation and cost accuracy
- Lead efforts to streamline and improve financial and operational processes across teams
- Oversee contract reconciliation, including alignment of quoted vs. actual labor hours for service technicians
- Identify inefficiencies and support continuous improvement initiatives that enhance profitability and accuracy
Business Partnership & Communication
- Collaborate cross-functionally with operations, service teams, and leadership
- Present financial findings, KPIs, and recommendations in a clear and actionable format
- Act as a financial resource and trusted partner to operational leaders
Performance Tracking & Metrics
- Develop, maintain, and monitor key performance indicators (KPIs) and financial metrics
- Support data-driven decision-making through consistent reporting and analysis
- Identify trends, risks, and opportunities to improve financial performance
What We Offer
- Competitive salary: $90,000 – $110,000
- 401(k) with company match
- Comprehensive benefits package (Medical, Dental, Life, STD & LTD)
- Health Savings Account (HSA)
- Generous paid time off
- Tuition reimbursement
- Employee referral bonus program
- Long-term career growth in a stable, established organization
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Graham Personnel Services