Job Description:
In this role you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions in the market Within Wholesale Lending Services (WLS) you will have direct contact with borrowers, lenders and business partners, where you will deliver excellence in the servicing experience with high levels of satisfaction.
Job Responsibilities:
• Provide deal origination and execution support to Asset Based Lending bank deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
• Administer excellence in the customer experience for both internal and external customers
• Provide feedback to deal structuring team on operational market trends and any operational feasibility
• Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
• Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
• Oversee loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
• Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions
• Reconcile daily funding and payment activity to account for all daily cash transactions, initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees
Requirement:
Required qualifications, capabilities and skills:
• 1,5 or more years Commercial or Asset Based Lending experience
• 1-2 years of demonstrated Exceptional Customer Service experience
• Thorough understanding of Treasury Products
• Excellent Written/Verbal Communication skills
• Proven ability to collaborate with multiple stakeholders
• Strong Analytical Thinker who can identify connections between various pieces of data and systems while quickly articulating client impact
• Strong Organizational skills with ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
• Proficient in Microsoft Office applications with strong Excel skills
• Highly motivated self-starter
• Knowledge of reading and interpreting syndicated or bilateral credit pre/post-close agreements
top skills:
highly independent
taking initiative
highly organized
knows how to communicate well
what will stand out on the resume:
loan servicing experience of at least 1,5 years
LoanIQ experience
syndicated loan background
client portfolio base
disqualifiers:
mortgage background
less than a year of experience
no client facing experience