Account Supervisor, Janitorial Services

ABM Industries

San Antonio, TX

JOB DETAILS
SALARY
SKILLS
Cleaning Equipment, Coaching, Communication Skills, Contract Requirements, Corporate Policies, Custodial Services, Customer Satisfaction, Driver's License, Emergency Care, Emergency Response, Employee Relations, English Language, High School Diploma, Housekeeping/Cleaning, Inventory Levels, Leadership, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, OSHA, Onboarding, Operations, Order Supplies, Organizational Skills, People Management, Quality Control, Quality Metrics, Regulations, Reporting Skills, Safety Compliance, Safety Process, Safety Training, Sales Management, Schedule Development, Spanish Language, Time Management, Willing to Travel
LOCATION
San Antonio, TX
POSTED
7 days ago

Overview

The Account Supervisor, Janitorial Services is responsible for overseeing daily janitorial operations across assigned client locations, ensuring service excellence, team member performance, safety compliance, and customer satisfaction. This position serves as the primary point of contact for frontline employees and customers, maintaining strong relationships while ensuring all contractual obligations are met.
 
Schedule: Monday Friday 2:00 PM - 10:00 PM (Some Saturday's required)

Pay: $20.00/hour. 

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits: Staff & Mgmt

Responsibilities

  • Supervise and lead janitorial staff across assigned facilities.
  • Conduct regular inspections to ensure quality standards and client expectations are met.
  • Schedule, train, coach, and evaluate team members.
  • Address employee relations concerns and performance issues in a timely manner.
  • Maintain staffing levels by assisting with recruiting, onboarding, and retention efforts.
  • Respond to customer requests, concerns, and service issues promptly and professionally.
  • Monitor inventory levels and order cleaning supplies and equipment as needed.
  • Ensure compliance with company policies, OSHA requirements, safety procedures, and client regulations.
  • Prepare reports related to staffing, quality inspections, payroll, and operational performance.
  • Conduct safety meetings and training sessions.
  • Support special projects, floor care programs, and emergency response activities when necessary.
  • Travel between multiple accounts and work sites as required.

Qualifications

  • High School Diploma or GED required; Associate's or Bachelor's degree preferred.
  • Minimum 2-3 years of supervisory experience in janitorial, facilities, housekeeping, or building services.
  • Strong leadership, organizational, and communication skills.
  • Experience managing employee schedules, attendance, and performance.
  • Ability to work independently and effectively in a fast-paced environment.
  • Proficiency with Microsoft Office (Outlook, Excel, Word).
  • Bilingual (English/Spanish) preferred.

Required License

  • Valid Driver's License required with a clean driving record.
  • Must be able to travel between client locations using a personal or company vehicle.
  • Must meet company requirements to operate a motor vehicle.

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/