Account Supervisor, Janitorial Services

ABM Industries

El Paso, TX

JOB DETAILS
SALARY
$20–$21 Per Hour
LOCATION
El Paso, TX
POSTED
8 days ago

Overview

The Account Supervisor is responsible for overseeing daily site operations, ensuring service delivery meets contractual obligations, and supervising front-line team members. This role serves as a key point of contact between operations, employees, and the client to ensure high levels of performance, safety, and customer satisfaction.

Pay: $20.00 - $21.00/hour  

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits: Staff & Mgmt

Responsibilities

  • Supervise and support on‑site personnel, ensuring proper staffing, attendance, and performance
  • Ensure all work is completed in accordance with company standards, client expectations, and contractual requirements
  • Conduct routine inspections and audits to maintain quality, cleanliness, and compliance
  • Train, coach, and mentor team members; address performance issues and support corrective actions when needed
  • Manage schedules, timekeeping, and daily task assignments
  • Serve as the primary liaison between the client and operations leadership
  • Ensure compliance with company policies, safety standards, and regulatory requirements
  • Assist with onboarding, disciplinary actions, and performance evaluations
  • Monitor supplies and equipment; report maintenance or inventory needs
  • Respond promptly to service requests, issues, or escalations

Qualifications

  • High school diploma or equivalent required; some college or relevant coursework preferred
  • 1–3 years of supervisory experience, preferably in facilities management, janitorial services, aviation, or a service‑driven environment
  • Strong leadership, communication, and organizational skills
  • Ability to work independently and manage multiple priorities
  • Proficient with basic computer applications (email, timekeeping, reporting systems)
  • Ability to remain professional and adaptable in a fast‑paced environment
Physical Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift up to 25–40 lbs as needed
  • May require bending, stooping, and climbing stairs depending on site needs
Work Environment
  • Fast‑paced operational setting
  • May involve exposure to cleaning chemicals, noise, and varying temperatures
  • Requires adherence to safety regulations and site‑specific protocols
  • Background checks and security clearance may be required depending on location

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/