Account Specialist

Kforce has a client that is seeking an Account Specialist in Naperville IL.

Overview

The Operations Analyst will be responsible for overseeing account enrollment processes, managing transactions, fostering utility partnerships, and providing crucial support in billing and arrears operations. This versatile role demands strong attention to detail, analytical skills, and the ability to perform various customer service and administrative tasks, including collections efforts in Illinois. We are seeking a dedicated individual with a positive attitude and efficiency in task completion. This position offers an exciting opportunity for growth and development.

Key Responsibilities

• Responsible for account enrollments, ensuring accuracy and timeliness • Handle transaction management, maintaining meticulous records and efficient processes • Develop and sustain effective relationships with utility partners • Provide essential support in billing operations and arrears • Perform customer service and administrative tasks with precision and care • Contribute to various projects, optimizing processes and supporting operational goals

Additional Responsibilities

While initial tasks are outlined, the role may evolve to include additional duties as identified by supervisors. The ideal candidate should be open to developing their skills and responsibilities over time.