Inspire health. Serve with compassion. Be the difference.
Job Summary
Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
Registers patients and verifies payer source.
Follows up on all account claims that have been billed and unpaid
Reports key statistics for compliance, sales, revenue, cash and patient flow.
Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
Posts payments every day and reconcile deposits.
Performs other duties as assigned.
Supervisory/Management Responsibilities
Minimum Requirements
Education - High School diploma or equivalent, OR post high school diploma
Experience - Two (2) years of customer service experience.
In Lieu Of
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
Work Shift
Day (United States of America)
Location
Patewood Outpt Ctr/Med Offices
Facility
2048 Breast Health Center
Department
20481000 Breast Health Center-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.