Account Service Coordinator

Account Manager - Role Overview

Our client is looking for a Client Success Specialist to join their growing team. This role sits at the intersection of operations, customer experience, and process management , supporting clients after the sales process to ensure smooth onboarding, accurate data management, and a high level of service.

This is a great opportunity for someone who enjoys organization, problem solving, and building strong client relationships in a fast-paced environment.

What you'll be doing:

• Manage customer accounts and ensure accurate setup in internal systems

• Review reports to ensure equipment and services remain compliant and ready for use

• Maintain and update customer agreements and account data

• Serve as a key point of contact for customers, addressing questions and supporting ongoing needs

• Help prepare and coordinate equipment for clients

• Support leadership on operational improvements and special projects as the company continues to grow

What they're looking for:

• Bachelor's degree

• 2+ years of experience in a customer-facing, operations, or administrative role

• Strong attention to detail and organizational skills

• Excellent communication skills

• Comfortable working with Microsoft Office and CRM systems (Salesforce is a plus)

• Someone proactive, reliable, and excited to be part of a growing organization