Company:

• Job Title: Account Representative • Overview • The Account Representative serves as the primary point of contact for assigned customers, • managing relationships, identifying opportunities, and ensuring a high level of customer • satisfaction. This role focuses on growing existing accounts, resolving customer needs, and • collaborating internally to deliver value-driven solutions. • Key Responsibilities  Work closely with the Sales Account Executive to manage assigned customer • accounts  Serve as the main liaison for assigned customer accounts  Build and maintain strong, long-term client relationships  Coordinate with internal teams (accounting, operations) to meet customer • expectations  Address customer concerns and escalating issues as needed  Ensure accurate forecasting and reporting of account activity  Proactively communicate order status, changes, or potential delays  Prepare and deliver monthly reports, including inventory status and purchase order (PO) reports  Assist customers during on-site visits to support operations and strengthen • relationships  Support new business development and lead effective onboarding of new clients  Collaborate with internal teams to deliver value-driven solutions and resolve • customer needs  Provide sales-related administrative support to executive leadership as needed • Qualifications  Experience in sales, account management, or customer-facing roles  Strong communication and relationship-building skills  Ability to manage multiple accounts and priorities effectively  Excellent communication, organization, and relationship-building skills  Customer-focused mindset with strong problem-solving abilities  Computer literate, proficient with Microsoft word, Excel and Outlook. High level of professionalism and discretion when handling confidential information  Spanish language skills are a plus  Collaboration and teamwork  Adaptability in a fast-paced environment

Our Benefits & Perks:

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, voluntary short-term, and disability insurance; free access to therapists; a health savings account and 401k. You'll also be empowered to prioritize what's important to you through our vacation policy.