Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Healthcare, Insurance, Interpersonal Skills, Leadership, Marketing, Mentoring, Multitasking, Operations, Reimbursement, Resolve Customer Issues, Sales, Secondary School, Team Player, Time Management, Track Customer Issues, Training/Teaching
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 1990 and has grown into a team of five who are passionate about serving our customers and community. Before becoming a State Farm agent, I worked in education, which helped shape my leadership style and passion for mentoring and developing others.
I’m a second-generation State Farm agent and hold a bachelor’s degree from Eastern Kentucky University and a master’s degree from Georgetown College. I’m honored to have received the Henrietta Cleveland Inspiring Women Award. Giving back to the community is incredibly important to me, and I stay actively involved through the Chamber of Commerce Board of Directors, the St. Elizabeth Healthcare Foundation Committee, Williamstown Kiwanis, ACS Relay for Life, and as President of the Grant County High School Alumni Association.
For our team, we offer flexible hours, team-building events and outings, a Simple IRA, health benefits, and licensing reimbursement.
Our office is fast-paced, energetic, and community-focused. We’re looking for someone who is driven, coachable, positive, and hardworking—someone who can think independently while also working well as part of a team. If you’re motivated and excited to make an impact both in the office and the community, this could be a great place to grow your career.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Carolyn Thomas-Thompson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
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Carolyn Thomas-Thompson - State Farm Agent