Coaching, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Develop and Maintain Customers, Financial Services, Follow Through, Insurance, Multitasking, Organizational Skills, Problem Solving Skills, Relationship Management, Resolve Customer Issues, Sales, Sales Management, Team Player, Time Management, Training/Teaching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- 401(k) matching
- Flexible schedule
- Paid time off
- Parental leave
- Signing bonus
- Training & development
State Farm Account Representative
Brown Insurance & Financial Services is growing, and we are looking for a driven, resilient, and team-oriented Account Representative to join our agency.
This is not a passive customer service role. We are looking for someone who can handle a fast-paced environment, work hard, communicate confidently, and genuinely help people protect what matters most.
The right person is:
- Competitive but coachable
- Comfortable with goals and accountability
- Strong in conversations and relationship-building
- Gritty, dependable, and mentally tough
- Able to stay positive through rejection and busy days
- A team player who wants to grow professionally and financially
What the Role Looks Like
On a typical day, you will:
- Work 10–15 new inbound leads
- Follow up on 30–40 existing opportunities from previous days
- Handle approximately 10 incoming customer calls
- Service existing customers and solve problems
- Identify coverage gaps and uncover additional needs
- Educate customers on risks and protection options
- Build and maintain strong customer relationships
- Help customers make confident insurance decisions
This role combines:
- Sales
- Customer service
- Problem solving
- Relationship management
- Time management
No two days are exactly the same.
What We’re Looking For
Preferred qualities:
- Strong communication skills
- Ability to multitask in a fast-paced office
- Positive attitude under pressure
- Strong work ethic and follow-through
- Comfortable working toward sales goals
- Ability to learn quickly and adapt
- Organized and detail-oriented
Insurance experience is helpful, but attitude, grit, and willingness to learn matter more.
Compensation & Growth
- Base pay + commission opportunities + IRA with company match
- Growth opportunities within the agency
- Ongoing coaching and training
- Team-focused environment with accountability and support
If you are someone who enjoys working hard, competing, helping people, and growing in a professional environment, we’d love to talk with you.
T
Tanner Brown - State Farm Agent