Benefits:- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- 401(k) matching
- Flexible schedule
- Paid time off
- Parental leave
- Signing bonus
- Training & development
State Farm Account Representative
Brown Insurance & Financial Services is growing, and we are looking for a driven, resilient, and team-oriented Account Representative to join our agency.
This is not a passive customer service role. We are looking for someone who can handle a fast-paced environment, work hard, communicate confidently, and genuinely help people protect what matters most.
The right person is:
- Competitive but coachable
- Comfortable with goals and accountability
- Strong in conversations and relationship-building
- Gritty, dependable, and mentally tough
- Able to stay positive through rejection and busy days
- A team player who wants to grow professionally and financially
What the Role Looks Like
On a typical day, you will:
- Work 10–15 new inbound leads
- Follow up on 30–40 existing opportunities from previous days
- Handle approximately 10 incoming customer calls
- Service existing customers and solve problems
- Identify coverage gaps and uncover additional needs
- Educate customers on risks and protection options
- Build and maintain strong customer relationships
- Help customers make confident insurance decisions
This role combines:
- Sales
- Customer service
- Problem solving
- Relationship management
- Time management
No two days are exactly the same.
What We’re Looking For
Preferred qualities:
- Strong communication skills
- Ability to multitask in a fast-paced office
- Positive attitude under pressure
- Strong work ethic and follow-through
- Comfortable working toward sales goals
- Ability to learn quickly and adapt
- Organized and detail-oriented
Insurance experience is helpful, but attitude, grit, and willingness to learn matter more.
Compensation & Growth
- Base pay + commission opportunities + IRA with company match
- Growth opportunities within the agency
- Ongoing coaching and training
- Team-focused environment with accountability and support
If you are someone who enjoys working hard, competing, helping people, and growing in a professional environment, we’d love to talk with you.