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Account Representative - State Farm Agent Team Member

Joe Ferrazza - State Farm Agent

Schaumburg, IL

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JOB DETAILS
SKILLS
Business Operations, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Licensing, Marketing, Multilingual, Multitasking, Operations, Reimbursement, Resolve Customer Issues, Sales, Sports, Team Building, Time Management, Track Customer Issues, Training/Teaching
LOCATION
Schaumburg, IL
POSTED
20 days ago
Benefits:
  • License Reimbursement
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency is newly opened in 2026 and currently has a growing team of three. With over 25 years of experience in the insurance industry, I bring a unique background that also includes time in professional sports, having worked with the Chicago Bears and alongside Walter Payton. That experience helped shape a strong work ethic, competitive mindset, and team-first mentality that carries into our office today.

I’m a graduate of Marquette University and live in Chicago with my family and three children. Family is incredibly important to me, and that value is reflected in how I lead and support our team.

For our team, we offer PTO and paid holidays, a Simple IRA retirement plan, a strong focus on work-life balance, and reimbursement for licensing costs to support your growth.

Our office culture is family-first, supportive, and goal-oriented. We’re looking for someone who is courageous, hardworking, and brings a great attitude—someone who is personable, articulate, and confident communicating both over the phone and in person. Bilingual candidates are a plus. If you’re motivated to grow and want to be part of building something from the ground up, this could be a great opportunity for you.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Joe Ferrazza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.


About the Company

J

Joe Ferrazza - State Farm Agent

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