Billing, Business Operations, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Support/Service, Financial Services, Insurance, Marketing, Mentoring, Multilingual, Multitasking, Operations, Physician Credential, Professional License, Spanish Language, Team Lead/Manager, Team Player, Training/Teaching
- Bonus based on performance
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for Wayne Shoemaker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
SEEKING TO HIRE FULL-TIME, IN-OFFICE WORK POSITION
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
BENEFITS:
As an Agent Team Member, you will receive...
- 401K
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement
- Learn and grow in a professional environment with an experienced and successful agency
- Individual mentoring and development
- Clean, safe, friendly, and positive team atmosphere.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations
- Help our Agency grow through customer acquisition and retention
- Demonstrate a strong work ethic and attendance
- Ability to be part of a Team focused environment and support meeting agency goals
- Willingness and ability to learn, and to follow directions of Team Leaders
QUALIFICATIONS:
- Complete two pre-employment assessments about 30 mins each.
- 5 years work experience
- Self-motivated and ability to work independently as well as part of a team
- Able to produce results
- Ability to multi-task
- Experience managing client relationships
- Able to effectively relate to a customer
- Bilingual - Spanish preferred
- Md State insurance licensing required
Why work at the Wayne Shoemaker Agency:
- Over 30 years experience in the insurance and financial services business
- 4.9 Google Review Star Rating
- Community involvement
- Clean, safe, friendly, and positive team atmosphere
- Individual mentoring and development
- Professional license in your name
- Come see the office at: wayneshoemaker.SFAgentJobs.com
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Wayne Shoemaker - State Farm Agent