Account Representative - State Farm Agent Team Member

Shayne Laughlin - State Farm Agent

Lake Charles, LA

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JOB DETAILS

SKILLS

Business Operations, Community Support, Customer Relations, Customer Support/Service, Detail Oriented, Field Sales, Insurance, Interpersonal Skills, Leadership, Licensing, Marketing, Multitasking, Operations, Residential Construction, Resolve Customer Issues, Sales, Secondary School, Social Media, Team Player, Time Management, Track Customer Issues, Training/Teaching

LOCATION

Lake Charles, LA

POSTED

10 days ago

Benefits:

Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency opened in 2012 and is a strong team of seven who work closely together to serve our customers and community. Before becoming a State Farm agent, I worked in outside industrial sales, and with my husband having over 28 years of experience with State Farm, insurance has been a big part of our lives.

I’m a proud mother of five children, all of whom attended local colleges. Family and community are incredibly important to me, and that carries into how I run the office. We are very active in the community - supporting local high schools, staying engaged on social media, and serving in leadership roles such as President of the Board of Directors for St. Nicholas Charity and involvement with the Home Builders Association.

For our team, we offer vacation, sick days, personal days, and paid holidays, along with flexible scheduling options, a 401(k), and licensing paid up front to support your growth.

Our office culture is everything to us. We operate as a true team—supporting each other, communicating openly, and maintaining a positive, drama-free environment. We’re looking for someone who is outgoing, personable, and brings a growth mindset—someone who values teamwork and wants to be part of a supportive, family-like office.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Shayne Laughlin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.

Account Representative - State Farm Agent Team Member

Shayne Laughlin - State Farm Agent

Lake Charles, LA

About the Company

Shayne Laughlin - State Farm Agent

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